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Thread ID: 93937 2008-10-07 07:47:00 office 2007 always configures hkingsbury (13817) Press F1
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710391 2008-10-07 07:47:00 hey

i have installed office 2007 on my vista laptop, and every time i open word etc it comes up with a dialogue box saying it is configuring. this also happens when i open some other applications. but, when i open a word etc document it doesnt come up with the configure thing

any help will be appreciated

thanks
hkingsbury (13817)
710392 2008-10-07 08:11:00 Welcome to PF1

By any chance do you have any office 2003 software installed as well on this laptop ?

and do you have any reg cleaners that you use as well ?
wainuitech (129)
710393 2008-10-07 08:18:00 i did have it installed. i uninstalled it then installed 2007, found the problem. uninstalled it again and deleted the microsoft office folder in program files and reinstalled 2007

i use ccleaner almost everyday, and spybot search and destroys registry option every other day
hkingsbury (13817)
710394 2008-10-07 08:23:00 Try not running the Reg cleaners sections - they are usually more harmful than good, esp if used all the time / to often.

Just an Idea - What may be happening ???? is the reg cleaners are removing some reg keys office 07 needs - hence it reconfigures to repair.

Ccleaner for cleaning out temp rubbish should be OK - try it with out doing any cleaning of any sort and see if that makes any difference, ( Stating the obvious) its reconfiguring because somethings not right.
wainuitech (129)
710395 2008-10-07 08:31:00 okay, i will stop using the reg cleaners, i have backed up the reg each time, should i try restoring some of them? hkingsbury (13817)
710396 2008-10-07 09:05:00 Try it as you said without cleaning the reg and when it reconfigures, see if it holds OK.

If it doesn't, I have just been looking and there appears to be a few people with the problem, but no real answer common answer - mainly refers to Office 03 installed as well.

I did find this though on a tech site - no idea if it works or not, but you can try, just remember what you did so you can reverse it if office plays sillies.

Rename this file:
C:\Program Files\Common Files\microsoft shared\OFFICE12\Office Setup Controller\setup.exe
to something like setup.exe.old.... Dont delete it - keep it so you can refer back to if need be
wainuitech (129)
710397 2008-10-07 20:15:00 i tried that, didnt seem to work, it just recreated the 'setup' file :confused: hkingsbury (13817)
710398 2008-10-08 02:23:00 Hmmm - At the moment then I'm all out of idea's - i was doing so research into the problem and almost every thing was the same - Office 2003 was installed previous, and from what I have found, no real answers apart from whats already been tried.

I think the problem is Office 2007 is catching some left over parts of Office 2003 in the reg, thus causing the configuring all the time.
wainuitech (129)
710399 2008-10-08 02:41:00 Isn't there are repair feature in office 07? Can you use that? Blam (54)
710400 2008-10-08 02:55:00 While I was reading about the problem Blam - Several others suggested running the repair function and it didn't work/fix the problem, that's why I didn't suggest it - mind you wont hurt to try - nothing to lose.:thumbs: wainuitech (129)
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