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Thread ID: 93946 2008-10-07 22:49:00 wireless connected but not going deno240 (13664) Press F1
Post ID Timestamp Content User
710614 2008-10-10 10:41:00 It's a seperate modem and netgear router, I had resetted the router back to factory settings, put in a new passphrase, my own laptop wasn't working which was good, connected it using the passphrase and had no problems, so did the exact same thing to the other laptop, put in the passphrase and it was accepted, but when it comes to connecting to websites, it still doesn't work. I tried using the router's password, still didn't work, put in a new passphrase, still didn't work... When I plug an ethernet cord into it, it will connect to google, but when I type in a web address, it connects to it but doesn't load and just shows a blank page... the router is Netgear WGR614 v7 deno240 (13664)
710615 2008-10-10 20:09:00 Important question. What is the problem machine's current IP address? (Start/Run/cmd enter Then type ipconfig /all ).

Let us know what the IPv4 number is and the gateway ip number. Your router is 192.168.1.1 so your computers should be in the same range (different last number).
linw (53)
710616 2008-10-10 21:02:00 Lets forget *internet* connectivity for now and establish you have LAN connectivity.
Click Start --> Run --> type in: cmd
Click OK
Now you'll have a nice little black window appear, type:
ping 192.168.1.1
Make sure that comes up something like this:
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64

Now, once you've done that, *IF* it comes back looking like above, then try:
ping 210.48.100.45
And let us know if it looks similar, or if you get something like this instead:

Request timed out.
Request timed out.
Request timed out.
Request timed out.

Cheers


Chill.
Chilling_Silence (9)
710617 2008-10-11 04:19:00 i did the ping test, it says request timed out 4 times

ping statistics for 192.168.1.1:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)


IP Address; 192.168.0.99
subnet mask; 255.255.255.0
Default gateway: 192.168.0.1
DNS servers: 192.168.0.1
deno240 (13664)
710618 2008-10-11 04:45:00 What is the modem ?? Is it an ADSL or Telstra Cable Modem ? wainuitech (129)
710619 2008-10-11 04:56:00 Since you can only go on ur homepage is ur browser in work offline mode? pcuser7895 (12979)
710620 2008-10-11 05:06:00 The DNS server shouldnt be 192.168.0.1.

It should be whatever your ISP DNS server ips are, not your local network

And are you sure the default gateway is 192.168.0.1 not 192.168.1.1?

And are you sure, 192.168.0.99 is a valid ip (within the router's valid ip range)?
Speedy Gonzales (78)
710621 2008-10-11 05:27:00 The routers address you can type in is http://www.routerlogin.net the user name = admin & the default password = password.

Depending if its an ADSL or Telstra cable modem will depend on how its setup
wainuitech (129)
710622 2008-10-11 09:49:00 I take back what I said, it is WPA - it says Security-enabled wireless network (WPA), but i still remember the passphrase i had entered when setting up the router. I disconnected MY laptop from the network and when i connected again i wasn't prompted to put in any passphrases.. so that's no help, it just connected automatically.

It says it's connected etc but I can't surf the net with it. I can't even reset the router!!!

Why can't you reset the router?
Twelvevolts (5457)
710623 2008-10-12 00:05:00 i did reset the router in the end, i wasn't holding the little button in long enough, that's when i put in a new passphrase etc, i connected my laptop back up with no problems, but when i go to connect the other laptop up to it using the exact same settings, the same problem happens. No it's not in work offline mode.

Those IP addresses were right.

I tried downloading HijackThis and put it on a disk to install on the other computer but it says it's not a valid file. I'll try again.

Oh and it's not a telstra clear modem, it's a adsl. i've been to routerlogin.com and changed the settings etc, still no luck on other computer
deno240 (13664)
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