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Thread ID: 94119 2008-10-15 02:43:00 Seagate RMA hueybot3000 (3646) Press F1
Post ID Timestamp Content User
712426 2008-10-15 02:43:00 Hey i have two dead Seagate 320 Gig Harddrives and have just started goin through the warranty process

They want me to send them to singapore...Surely theres somewhere closer?
hueybot3000 (3646)
712427 2008-10-15 02:46:00 Hey i have two dead Seagate 320 Gig Harddrives and have just started goin through the warranty process

They want me to send them to singapore...Surely theres somewhere closer?

Haha, no way!!!...Singapore?....
SolMiester (139)
712428 2008-10-15 02:51:00 Who did you buy them from deal with them!!!!!!!!! Arnie (6624)
712429 2008-10-15 02:51:00 it just seems a bit stupid to me hueybot3000 (3646)
712430 2008-10-15 02:52:00 Who did you buy them from deal with them!!!!!!!!!

urcomputer

they give a one year warranty which they are out on but still under seagates warranty
hueybot3000 (3646)
712431 2008-10-15 02:53:00 Get in touch with Samsung Singapore

A similar thing happened, a few yrs ago, when my previous P4 CPU was 1/2 fried by a power point / surge here.

All, I did was get in touch with Intel. They gave me a #. Sent me papers to fill in. I packed it up with the fan/heatsink, a courier picked it up.

It went to Malaysia. Intel paid for it. And the replacment (free of charge), came 2 weeks later

It was lucky I had a spare CPU in the meantime
Speedy Gonzales (78)
712432 2008-10-15 02:54:00 how would samsung help? ive tried ringing but it doesnt go anywhere hueybot3000 (3646)
712433 2008-10-15 02:56:00 Send an email then. Someone will get it

Or take them back to the shop. Let them deal with it
Speedy Gonzales (78)
712434 2008-10-15 03:42:00 urcomputer

they give a one year warranty which they are out on but still under seagates warrantyIts up to them to replace the Drives, no big deal, they should simply RMA them from their supplier and replacements sent, as long as they are faulty when checked . Depending on what drives - Seagate Drives have 3-5 year warranties.

I would expect turnaround time of about a week - that's what I get from my suppliers, usually less. ( My RMA's go to Auckland)
wainuitech (129)
712435 2008-10-15 03:46:00 after talkin to seagate im sendin it to oz, apparently thats the closest hueybot3000 (3646)
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