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| Thread ID: 72954 | 2006-10-02 04:27:00 | Cancelled tickets rant | jonp (7517) | PC World Chat |
| Post ID | Timestamp | Content | User | ||
| 488556 | 2006-10-02 04:27:00 | Whyt when a venue cancels do you get no refund on the booking fee. After all its not your fault it has been cancelled so why should you cover the cost ? Surely this must be against some or other consumer goods act ? Postage I can accept but "booking" fee - c'mon !!! Anybody work for ticket tek who can let me in on the secret ? |
jonp (7517) | ||
| 488557 | 2006-10-02 04:37:00 | My guess is that because the booking fee is provided by an agent contracted by the promoter, and in their view they have delivered the service they offered (booked you your tickets), they have discharged their obligations in full. It is not their fault that the promoter cancelled so why should they stand the loss? You could possibly take this up with the promoter via the Disputes Tribunal, but you will probably find that it is covered in the fine print. That is to say, the promoter accepts no responsibility for consequential losses should the event not go ahead, and they will probably limit their liability to the ticket cost and specifically exclude the fee charged by their booking agent. If they didn't do that, they would pay out more money than they took in, and they will already be losing money from their own irretrievable costs. Of course, I could be wrong. Cheers Billy 8-{) |
Billy T (70) | ||
| 488558 | 2006-10-02 08:35:00 | Whyt when a venue cancels do you get no refund on the booking fee. After all its not your fault it has been cancelled so why should you cover the cost ? Surely this must be against some or other consumer goods act ? Postage I can accept but "booking" fee - c'mon !!! Anybody work for ticket tek who can let me in on the secret ? I'm sure this has come up on Fair Go, but I cannot remember the outcome. I think it depends on who cancels. |
dolby digital (5073) | ||
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