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Thread ID: 94529 2008-11-02 20:08:00 Printer does not recognise new cartidges peterver (3888) Press F1
Post ID Timestamp Content User
716738 2008-11-04 08:08:00 I learnt something today... NEVER BUY AN EPSON! zcc (50)
716739 2008-11-04 08:46:00 Bantu: yes you could be right, I found a similar suggestion in an English forum
Speedy Gonzales: the cartidges come in vacuum packed bags so do not have tape to cover the contacts.
Colpol: yes we have tried removing the cartridges and replacing them one at a time after turning the printer off.
Richard: not only have we RTFM but have also spoken to the techs at Epsom, they had no solution.
Paul D: thanks for the comment, we are currently awaiting a response from DSE

One thing we have not tried yet is to gently wipe the contacts located on the printer and each of the cartridges, this was a 'googled' possible solution.
Thanks for the responses everyone, if I find out any more information I will let you know.
peterver.
peterver (3888)
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