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Thread ID: 94529 2008-11-02 20:08:00 Printer does not recognise new cartidges peterver (3888) Press F1
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716728 2008-11-02 20:08:00 My daughter has an Epson CX6900F printer which does not recognise any of the 4 genuine Epson ink cartidges she has installed.
She has tried uninstalling and then reinstalling the Epson CD, also installing brand new cartidges one at a time but all to no avail.
Her computer runs XP and for the past 14 months she has had no problems with the printer which she purchased new from Dick Smiths.
Can anyone throw any light on how to solve this problem please ?
Thanks, peterver.
peterver (3888)
716729 2008-11-02 20:14:00 It is possible your printer needs a service. Some Epsons have a warning and refuse to work until a service is performed. I have had two in the past like that and my current two Epsons also let me know when it is due.

Service Agents on Epson.co.nz web site. Tell the Service agent at the time about the ink problem.
Bantu (52)
716730 2008-11-02 20:15:00 Has she removed the tape if they've got tape on the end? Speedy Gonzales (78)
716731 2008-11-02 20:46:00 Dont know if this will work but may be worth trying.
Remove the cartridges then turn the printer off then back on. Let it complain then reinsert them.
Colpol (444)
716732 2008-11-03 08:06:00 It is possible your printer needs a service. Some Epsons have a warning and refuse to work until a service is performed. I have had two in the past like that and my current two Epsons also let me know when it is due.

Service Agents on Epson.co.nz web site. Tell the Service agent at the time about the ink problem.

You mean you have got to pay someone to service your printer, whether it needs it or not, just to keep it going?
rumpty (2863)
716733 2008-11-03 18:23:00 You mean you have got to pay someone to service your printer, whether it needs it or not, just to keep it going?

Well the printer seems to decide that as it ceases to print a day or so after the Service warning.

My Current R800 and R1900 and also my previous R310 and R2400
I use them a lot as I run a business from home so normally about 12 months between each service.
Bantu (52)
716734 2008-11-03 19:59:00 Have you read the f...... manual? :rolleyes: Richard (739)
716735 2008-11-03 20:09:00 It's usually to do with waste ink. You can take a chance that you're not "full of it" and find a reset util or heavy users can modify the printer to divert the waste ink to an external container. PaulD (232)
716736 2008-11-03 21:16:00 It would be interesting to know what "A Service" would cost Versus A New Printer of similar model that takes the same cartridges. PJ Poppa John (284)
716737 2008-11-03 21:40:00 $73 and $106 the last two. Some motor replaced the second time. Bantu (52)
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