| Forum Home | ||||
| Press F1 | ||||
| Thread ID: 94634 | 2008-11-06 02:37:00 | Brother mfc-8820 & USB1 | sroby (11519) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 718041 | 2008-11-06 02:37:00 | Hi there. I've a strange problem with a brother MFC8820. I cannot install the scanner drivers. I downloaded drivers from the Brother site (both full software & driver files only), it will print, but the scanner hardware will not accept/install the drivers either from a manual driver install or via the software install. Ive tried this on 2 PC's,Win2000 & XPSp2. The scanner hardware is detected when I plug it in, Win will not accept the downloaded drivers. When I browse to the downloaded driver inf I get "the specified location does not contain information about your hardware" I have a feeling it may be due to both PC's only having USB1.1 ports. Brothers FAQ & help via the web page is VERY vague whether the scanner drivers are USB1.1 compatible. |
sroby (11519) | ||
| 718042 | 2008-11-06 03:18:00 | Did you install the drivers FIRST?? Before plugging the printer into the USB port? | Speedy Gonzales (78) | ||
| 718043 | 2008-11-06 03:19:00 | You are meant to install all software etc first before you plug it in. Then when it tells you you connect it. Try that. |
pctek (84) | ||
| 718044 | 2008-11-06 03:41:00 | You are meant to install all software etc first before you plug it in. Then when it tells you you connect it. Try that. Did that , didnt work (for the scanner).Actual printer hardware installed OK. .Tried removing the devices not installed from device manager & starting from scratch etc. |
sroby (11519) | ||
| 1 | |||||