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| Thread ID: 94633 | 2008-11-06 02:31:00 | Loss of Soft Modem (Dial-up) | foggy (2253) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 718030 | 2008-11-06 02:31:00 | I have recently installed broadband on an XP (SP2) desk top machine. Prior to the installation we had a fully functioning dial up modem on COM3. After the installation we could not use dial up. A check via “Control Panel/Phones & Modems/Modems” revealed the message “SoftV92 Data Fax Modem” – “Not present”. A check via “Connect to/ISP name/Properties/General” revealed the message “modem removed SoftV92 data Fax Modem [COM3]” A check via “Control Panel/System/Hardware/Device Manager/Ports” revealed only [COM1}, [COM2]. & [LPT1] ie no COM 3 The broadband ISP is of the view that it is most unlikely that installing the broadband has resulted in the removal of the soft modem and the non-availability of the COM3 port. However the loss of the modem following immediately on from the installation of another internet device (the broadband router) seems to much of a coincidence to me. I have checked the original disks that came with the computer in the hope of finding a way of reinstalling the modem and/or its drivers but all there is, is a total system restore disk and I would rather not do a total reinstall. Can anyone advise me how I could recover my soft modem? Cheers foggy :-) |
foggy (2253) | ||
| 718031 | 2008-11-06 03:14:00 | I noticed a similar thing here. I'm on broadband at the mo. BUT, if I create a dialup connection in XP. (the dialup modem is installed, and working). I can create the shortcut so its on the desktop. BUT after a few days, or maybe a week (for some reason), the shortcut is still there, but the original connection disappears from Network places But the modem is still working / in device manager |
Speedy Gonzales (78) | ||
| 718032 | 2008-11-06 03:18:00 | A check via “Control Panel/System/Hardware/Device Manager/Ports” revealed only [COM1}, [COM2]. & [LPT1] ie no COM 3 You want to look in Control Panel: System - Hardware - Device Manager - Network for the dialup adapter, and Modems for the actual modem itself. Also Control Panel - Modems. Is it showing? If not, find out what model it is and download a driver from the net. |
pctek (84) | ||
| 718033 | 2008-11-06 08:19:00 | Is your broadband modem internal or external? If internal, maybe it is conflicting with the internal dial-up modem (using the same IRQ), though this would normally be flagged as such in your Device Manager list. Perhaps get an external dial-up modem? |
feersumendjinn (64) | ||
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