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Thread ID: 95059 2008-11-23 01:56:00 bluesoleil will not install videoguy (1351) Press F1
Post ID Timestamp Content User
722151 2008-11-23 01:56:00 On my friends HP Desktop Vista premium & service pack installed

when my friends trries to install from the cd the following error appears

The small window comes up with “Failed to Add Bluetooth Audio Device”

Then I click the OK after that another small window comes up with

“Error O occurred during installation! Please try running Setup again”
try's again but same problem:wub
videoguy (1351)
722152 2008-11-23 02:22:00 Whatever version it is, it may not be compatible with Vista

He may have to see if there's an updated version
Speedy Gonzales (78)
722153 2008-11-23 03:45:00 apparently the chap he bought it off has installed it on Vista videoguy (1351)
722154 2008-11-23 08:33:00 He may have to ask him how he installed it. He may have installed the same version, or installed a later version Speedy Gonzales (78)
722155 2008-11-23 20:30:00 the seller just run the installer and it installed OK

My friend runs the installer and it stops before the drivers are installed with the message in my original post.
videoguy (1351)
722156 2008-11-23 20:39:00 By the looks of it it isnt compatible, he needs to get a later version.

As it says on the Bluesoleil site here (www.bluesoleil.com)

Why do I get error code 267 or error 0 during installation of BlueSoleil?

You install the earlier BlueSoleil version which is not Vista compatible in your Vista computer
Speedy Gonzales (78)
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