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Thread ID: 143609 2017-02-26 23:52:00 Spark partners with netflix : free netflix 1101 (13337) PC World Chat
Post ID Timestamp Content User
1432260 2017-02-26 23:52:00 www.stuff.co.nz

Not sure its a good deal for customers
Locked into a 2 year contract , save $10 - $15 a month on free netflix. Free Netflix 1 year only .

Could just sign up to one of the cheaper ISP's save even more $ , save enough to cover netflix cost regardless
1101 (13337)
1432261 2017-02-27 00:46:00 Yeah that's the bit that struck me as odd also (and I'm a customer- so would have to re-sign a 2 year contract - I'm out of one at the moment - and get 1 yr netflix). I'd have though sign for a 2 year contract get 2 years netflix. psycik (12851)
1432262 2017-02-27 04:34:00 You do get Lightbox with Spark as well though, so having both them would give you a good selection of stuff to watch. CYaBro (73)
1432263 2017-02-27 12:58:00 I think Vodafone was giving away free Neon from Sky at one stage? apsattv (7406)
1432264 2017-02-28 22:06:00 .... I'd have though sign for a 2 year contract get 2 years netflix.

actually, sign up for a 2 year contract & its ONLY a 1 year free netflix
and
"and an early exit fee of $299, or $399 for Fibre plans"

Really a terrible deal. Exit fee for existing customers. Are they insane ?
How about service & pricing where customers dont want to leave instead
:)

these deals look more appealing to me
"Other internet providers also offered incentives to sign up to some broadband plans, he said. For example, Vodafone offered a $300 credit, Orcon an XBox One gaming console, MyRepublic a PS4, and Trustpower a Samsung television."
www.stuff.co.nz
1101 (13337)
1432265 2017-03-01 19:29:00 The Commerce Commission recently changed things, these contracts where it's detrimental to the customer are not allowed anymore.

So if you query them about this exit fee business, I bet they have an alternative.
pctek (84)
1432266 2017-03-01 20:37:00 The Commerce Commission recently changed things, these contracts where it's detrimental to the customer are not allowed anymore.

So if you query them about this exit fee business, I bet they have an alternative.

Thanks, I never knew that. Had a look on the Com Commission site.
Exit fees can only be used to cover actual costs. Not as a punishment or deterrent .

Obviously Sparks termination fees are set at a level to be a deterrent , so therefore unenforceable. So Exit fees should never be more than what other ISPs charge for sign up costs on zero-contract signups (excluding any freebies they give you)
Even if just to cover costs, it would obviously be at a pro rata amount, and cost to Spark would be zero for existing customers .

Just another company ignoring NZ consumer law I guess.
1101 (13337)
1432267 2017-03-01 21:56:00 Spark will have paid Netflix so there is that cost to consider. I don't like exit fees or being tied into a contract myself, they are more of a deterrent to signing up than exiting from my point of view.

Interesting that they announced free Netflix a few days before announcing the TiVo service is shutting down (That's still Spark yeah?) Spark seem a bit prone to changing their minds when it comes to streaming. First it was TiVo, then Lightbox, now Netflix which is a direct competitor to lightbox (which is not just NZ content as someone commented earlier). Be nice if they made up their minds and stuck to something, any one of these services could have been great if done right. On the other hand it is good to recognise when something isn't working.

Currently I have;
Lightbox free from spark - and watch it rarely
Netflix that I pay for - and watch semi-often. Will not agree to a 2 year contract to save ~$180
Amazon Video half price for 6 months - played with it for a week and will cancel it if it doesn't get more content soon
TiVo that I haven't been using for months but used to really like

Which adds up to a lot of content for < $25 a month which is vastly better than what we had available in NZ not very long ago. Hopefully things will continue to improve.
It would be really awesome if you could pay one provider for all this content and use one interface to watch it all, unfortunately that's unlikely to ever happen.
dugimodo (138)
1432268 2017-03-02 00:09:00 TiVo is not Spark and hasn't been for years. TiVo is run by Hybrid services out of Ozz who waited until 5 years were up (GCA I suspect) to close the service here and in Ozz. In Ozz they are offering a sweetener of myaccount.mytivo.com.au Looks like a nice DVR . No such love here in NZ who always misses out on this stuff. paulw (1826)
1432269 2017-03-02 21:21:00 TiVo is not Spark and hasn't been for years. TiVo is run by Hybrid services out of Ozz who waited until 5 years were up (GCA I suspect) to close the service here and in Ozz. In Ozz they are offering a sweetener of myaccount.mytivo.com.au Looks like a nice DVR . No such love here in NZ who always misses out on this stuff.

You're obviously following the thread on Geekzone too! :D
johcar (6283)
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