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| Thread ID: 95388 | 2008-12-04 03:31:00 | one website will not load | TNTasha (13957) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 725746 | 2008-12-04 03:31:00 | I cannot get to adobe.com for some reason over the past week. I get the error message: "The server at www.adobe.com is taking too long to respond." This is now for a week. Pinging adobe.com & its IP 192.150.18.117 both come back successfully. I can get to any other website in the universe it seems. I have disabled Zone Alarm, Norton, & SpySweeper with no success. I have tried 2 computers, XP & Vista platforms, both give the same error message. I've tried Firefox & Explorer & Opera browsers. I think it must be my ADSL modem (Dynalink RTA230, using Telecom Xtra Broadband), because I can successfully get to adobe.com from another router which is hooked up here to another phone line (& hooked up to another computer). I'm praying I don't have to reset my modem because setting it up in the first place was a matter of luck (it was over my head). But I need to access the adobe website from my computer so that I can install the software which requires confirmation of my registration serial number online in order to install itself. Any suggestions would be greatly appreciated. Thank you, tasha |
TNTasha (13957) | ||
| 725747 | 2008-12-04 04:08:00 | If you have to do a reset setting up Dynalink modems using the router IP address in a web browser is very easy. Most settings are correct by default and all you should have to do is enter your Telecom broadband username and password. |
Safari (3993) | ||
| 725748 | 2008-12-04 04:12:00 | Just a wild guess but check your Host file to see if anything is out of order in there. | FoxyMX (5) | ||
| 725749 | 2008-12-07 03:43:00 | Thanks to both FoxyMX & Safari for tips about hosts file & resetting my router. Unfortunately, neither worked. My host file is clean and I reset my router twice. I still cannot get to adobe.com website. ?? Is there anything else that comes to mind? Thanks again for everyone's help! |
TNTasha (13957) | ||
| 725750 | 2008-12-07 04:34:00 | Is your firewall blocking it for some reason | gary67 (56) | ||
| 725751 | 2008-12-07 05:24:00 | Success! I updated the firmware of the router and now I can get onto the adobe website to my hearts content! Yippee! | TNTasha (13957) | ||
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