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Thread ID: 95336	2008-12-02 20:49:00	Vista BSOD after hibernation - help please	Jmachol (14405)	Press F1

Post ID	Timestamp	Content	User
1357810	2008-12-02 20:49:00	Hey everyone, I have been having problems with sleep mode and such for a while now, if I would leave my computer sitting it would go into standby mode and when I would come back I would have a host process has failed and such . I researched this and found out the problem was with Superfetch and Roxio Live Server 9, I have been clearing out the Superfetch fold periodically to resolve that problem, and I disabled Roxio UPnP Renderer 9 and Roxio Upnp Server 9 after setting them to manual from automatic did not resolve the issue . Now I have a BSOD after standby mode with RoxLiveShare9 . It says the problem was a service hang . I cannot find this service in my Administative Tools > Services area . Here are the problem reports for both RoxLiveShare9 and Windows . Problem details for RoxLiveShare9 service hang _______ Description Service LiveShare P2P Server 9 hung on starting . Problem signature Problem Event Name: ServiceHang Service Name: RoxLiveShare9 Image Name: RoxLiveShare9 . exe" Image Version: 0 . 0 . 0 . 0 Service Type: 110 Start Type: 2 OS Version: 6 . 0 . 6001 . 2 . 1 . 0 . 768 . 3 Locale ID: 1033 Extra information about the problem Bucket ID: 13743082 ______ Problem details for Windows on BSOD ______ Problem signature Problem Event Name: BlueScreen OS Version: 6 . 0 . 6001 . 2 . 1 . 0 . 768 . 3 Locale ID: 1033 Files that help describe the problem (some files may no longer be available) Mini120208-02 . dmp sysdata . xml Version . txt View a temporary copy of these files Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer . Extra information about the problem BCCode: 1000007e BCP1: C0000005 BCP2: 00000000 BCP3: 97103640 BCP4: 9710333C OS Version: 6_0_6001 Service Pack: 1_0 Product: 768_1 Server information: ce4683e5-216f-4ace-9ce8-87321d1867bc _____ Any help with this or insight would be very appreciated . Thanks, Josh	Jmachol (14405)
1357811	2008-12-02 21:01:00	Get rid of / uninstall whatever Roxio program is installed, or update it	Speedy Gonzales (78)
1357812	2008-12-02 22:04:00	I think Roxio is with my Blackberry Media Management **** for my cell phone. If that isn't opened could it really cause an issue?	Jmachol (14405)
1357813	2008-12-03 00:12:00	That error can also be caused by malware - download from my sig, malwarebytes, and spyware terminator, install and run in full scan modes. Also download hijackthis (www.trendsecure.com) run it, select save a log, copy paste the complete log file back here. Someone will advice.	wainuitech (129)
1357814	2008-12-03 00:31:00	Here is the hijackthis log. Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 7:31:01 PM, on 12/2/2008 Platform: Windows Vista SP1 (WinNT 6.00.1905) MSIE: Internet Explorer v7.00 (7.00.6001.18000) Boot mode: Normal Running processes: C:\Windows\system32\Dwm.exe C:\Windows\system32\taskeng.exe C:\Windows\Explorer.EXE C:\Program Files\Windows Defender\MSASCui.exe C:\Program Files\Alwil Software\Avast4\ashDisp.exe C:\Windows\System32\spool\drivers\w32x86\3\EKIJ500 0MUI.exe C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe C:\Program Files\Common Files\logishrd\LComMgr\Communications_Helper.exe C:\Program Files\Logitech\QuickCam\Quickcam.exe C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe C:\Windows\RtHDVCpl.exe C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe C:\Windows\System32\rundll32.exe C:\Program Files\Microsoft IntelliType Pro\itype.exe C:\Program Files\Microsoft IntelliPoint\ipoint.exe C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Windows\ehome\ehtray.exe C:\Program Files\ManyCam 2.3\ManyCam.exe C:\Windows\ehome\ehmsas.exe C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe C:\Program Files\Windows Media Player\wmpnscfg.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\Program Files\Steam\Steam.exe C:\Program Files\iTunes\iTunes.exe C:\Windows\system32\rundll32.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe C:\Windows\system32\SearchFilterHost.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = go.microsoft.com R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.kennesaw.edu/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = go.microsoft.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = go.microsoft.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = go.microsoft.com R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = go.microsoft.com R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = *.local R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = O1 - Hosts: ::1 localhost O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file) O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide O4 - HKLM\..\Run: [ avast! ] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe O4 - HKLM\..\Run: [EKIJ5000StatusMonitor] C:\Windows\system32\spool\DRIVERS\W32X86\3\EKIJ500 0MUI.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe" O4 - HKLM\..\Run: [LogitechCommunicationsManager] "C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe" O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\QuickCam\Quickcam.exe" /hide O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe" O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit O4 - HKLM\..\Run: [itype] "C:\Program Files\Microsoft IntelliType Pro\itype.exe" O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe" O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [BlackBerryAutoUpdate] C:\Program Files\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe /background O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe" O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe O4 - HKCU\..\Run: [ares vista] "C:\Program Files\Ares Vista\AresVista.exe" -h O4 - HKCU\..\Run: [ares] "C:\Program Files\Ares\Ares.exe" -h O4 - HKCU\..\Run: [ManyCam] "C:\Program Files\ManyCam 2.3\ManyCam.exe" O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE') O4 - HKUS\S-1-5-18\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe (User 'Default user') O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~1.0_0\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~1.0_0\bin\ssv.dll O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL O13 - Gopher Prefix: O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - fpdownload2.macromedia.com O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: Google Desktop Manager 5.8.809.23506 (GoogleDesktopManager-092308-165331) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: LVCOMSer - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe O23 - Service: PnkBstrA - Unknown owner - C:\Windows\system32\PnkBstrA.exe O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\Cyberlink\Shared files\RichVideo.exe O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUPnPRenderer9.exe O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUpnpService9.exe O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files\Common Files\Steam\SteamService.exe O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe -- End of file - 9402 bytes	Jmachol (14405)
1357815	2008-12-03 00:41:00	I would uninstall / disable windows defender, the log doesnt look too bad Tick these then tick fix checked Close browsers Uninstall all versions of Java then update it. Disable indexing in google desktop And in Vista / Windows search O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file) O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe" O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime O4 - HKCU\..\Run: [ares] "C:\Program Files\Ares\Ares.exe" -h O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler O13 - Gopher Prefix:	Speedy Gonzales (78)
1357816	2008-12-03 02:45:00	How do I disable indexing in Google Desktop and Vista/Windows Search?	Jmachol (14405)
1357817	2008-12-03 02:58:00	I have no idea where in Google, probably in its options. I dont use it Right mouse on the hdd / properties untick indexing. And probably options in Windows search. I dont use that either	Speedy Gonzales (78)
1357818	2008-12-03 03:04:00	Okay thanks, my next question is, why do I not want these indexed? Thanks :D	Jmachol (14405)
1357819	2008-12-03 03:19:00	Some people use indexing (it meant to speed things up or something), but it can slow things down too	Speedy Gonzales (78)
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