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| Thread ID: 76127 | 2007-01-22 00:32:00 | Do I have a leg to stand on? | george12 (7) | PC World Chat |
| Post ID | Timestamp | Content | User | ||
| 518155 | 2007-01-22 00:32:00 | Hey guys. I was out at Turners in Wellington the other day to buy computers, as I do every month to turn a profit. This time I bought eight IBM Netvistas, each 2.4GHz with 512MB Ram and a 40GB hard drive, and a screen for $240 each plus the 13.5% buyers premium. I could have got about $360 on Trademe and made a reasonable amount of money. But the computers were actually 2GHz with 256MB Ram, which means I will make around a $400 loss if I sell them on Trademe, instead of a $600-700 profit. Turners say they are not responsible for listing inaccuracies. Here's how the mistake was made - they had about 16 of these, but only two out of 16 were the model that they tested and based the specs of ALL of them on. They looked the same but the model number was different. Yes, I was an idiot to assume the catalog was right, and as they (the staff) say, should have checked every computer I was potentially buying, but I am quite new to these auctions and assumed that the catalog was made from a quick firing up of each PC, not just hoping they're all the same to save time.... I just want my money back at this stage but the boss is being relucatant and/or avoiding me (I think, he might just be very, very busy). He told me on Friday to call him at 5:00pm, at which time the secretary told me he had just stepped out the door. I'd been trying to call him all that day. What can I do? Whatever I do, I need the money back by next month. If I have to bite the bullet and sell them, I can but I really don't want to do that. |
george12 (7) | ||
| 518156 | 2007-01-22 01:17:00 | Yes you do have a claim under the consumers quarantees act. Retailers are liable for the description of any goods they sell whether brand new or second hand. Trevor :) |
Trev (427) | ||
| 518157 | 2007-01-22 01:36:00 | As Trev said, the sellers are required to provide clear, accurate descriptions of items to be sold. | qazwsxokmijn (102) | ||
| 518158 | 2007-01-22 01:49:00 | No, you have hardly any rights at all under the rules of the auction. It is up to bidders to verify the state and condition of the goods they bid on, that is plainly stated at the beginning of the auction. You can ask to borrow an extension lead, and fire up and test everything you want to bid on during the previous days of viewing. If you bid blind then it is your look out, notwithstanding what the auctioneers descriptions may say. Edit: RAM is a very popular item to be stolen from computers, especially Netvista and the slimline Compaqs which can be opened in a flash by pressing 2 buttons. You will have to bite the bullet and learn by your experience. You need to read the fine print. (I've been going there 25 years or so, so what I say is based on experience.) |
Terry Porritt (14) | ||
| 518159 | 2007-01-22 01:51:00 | Thanks Terry, I will take your word on it, but I'm still going to try and get the manager to take them back. | george12 (7) | ||
| 518160 | 2007-01-22 02:04:00 | Thanks Terry, I will take your word on it, but I'm still going to try and get the manager to take them back. You can try, see Chris Schroder, he is the manager of the Commercial and Industrial Division. Let me quote from the fine print..... "The purchaser must be satisfied as to the actual condition of its vehicle/goods prior to commencement of bidding. By the act of bidding the purchaser shall be deemed to have inspected the vehicles/goods purchased and to have accepted the same in their then condition in all respects". This is from their general conditions which apply with the emphasis to vehicles and other goods also. There are slight variations with the terms of sale and disclaimers with the Commercial and Industrial Division, but all goods are sold on an as is where is basis. It's all there in the Conditions of Auction. |
Terry Porritt (14) | ||
| 518161 | 2007-01-22 02:07:00 | I just read a bit more of the CGA and found this. The Act only applies to sellers "in trade". This means it does not cover private sales or goods sold by auction or tender. However, it does cover goods sold in second-hand shops and sales. So Terry is right. Trevor :) |
Trev (427) | ||
| 518162 | 2007-01-22 02:08:00 | Incidently, with Netvistas, beware the bulging capacitor syndrome :), though it was mainly the earlier P3's that had that problem. There have been some reported cases of P4s also with bad capacitors. | Terry Porritt (14) | ||
| 518163 | 2007-01-22 02:10:00 | There's just one more reason why these are the worst big purchase I've ever made. I should have bought the Dell D600s, I examined them thourougly and they went cheap this month. | george12 (7) | ||
| 518164 | 2007-01-22 02:23:00 | It is up to bidders to verify the state and condition of the goods they bid on, that is plainly stated at the beginning of the auction.He's not querying the state or condition of the machines! He's querying the difference between what was said to be included in the auction and what turned out to be the reality! | Greg (193) | ||
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