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Thread ID: 95603 2008-12-11 20:08:00 Windows Update broke my laptop aidanmaz (7180) Press F1
Post ID Timestamp Content User
727949 2008-12-11 20:08:00 After installing 12 new updates for my windows vista business laptop, i restarted the machine, and the sound stopped working. The laptop has buttons for the sound, which the volume work, but the mute/unmute color dooesnt change (ie red for mute white for unmute) yet the volume icon on the notification changes when i press the button, i cant hear any sound (yes its turned up, no headphones) the wireless button doesnt work either..... I was looking for a system restore but apparently there are no restore points....Help! aidanmaz (7180)
727950 2008-12-11 20:19:00 If you think an update stuffed things up, you'll probably have to find out which one.

Then uninstall it, to see if it fixes the prob
Speedy Gonzales (78)
727951 2008-12-11 20:20:00 with 12 at once....how do i find that out? aidanmaz (7180)
727952 2008-12-11 20:35:00 Well thats a good question

Find the Kb's for them. And do a search in google to see which one can cause probs. Like the prob you're having

Look in device manager and see if the sound and wireless say theyre working as well
Speedy Gonzales (78)
727953 2008-12-11 20:36:00 yes the sound wireless are working without problems, and are enabled, shud i roll back a driver? aidanmaz (7180)
727954 2008-12-11 20:39:00 You could try, it may work.

It'll probably install the same drivers
Speedy Gonzales (78)
727955 2008-12-11 20:51:00 If you want to remove the updates that installed, the easiest way - click on Start / in the search box directly above that, type in Programs - you'll see one called "Programs and Features" - click that - top left select " View installed Updates" - in the View select the "Details" - then on the right will be all the updates and what date they were installed, Remove the ones that you want - select it, then up top hit uninstall. wainuitech (129)
727956 2008-12-11 21:01:00 Hi Aidanz. You have my sympathy... I note that Vista received 16 updates all at once last evening. I'm surprised that the install did not create an automatic restore point. Mine always does and I thought it was the default process. :confused: Scouse (83)
727957 2008-12-12 01:52:00 heh, did i ever mention i hate vista with a passion? Anyway after 6 or 8 reboots, and alot of glaring and muttering i got it all working...though all my settings (like saved passwords, MSN log ons etc) have disappearred. Seriously if this a MS update cause, i dont know why i should bother updating. aidanmaz (7180)
727958 2008-12-12 03:30:00 Just update the driver for the audio device. That fixed my sound prob with VISTA updates the other day when I was on my sister's lappy. All sweet as now.

LL
lakewoodlady (103)
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