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| Thread ID: 95578 | 2008-12-10 21:59:00 | I have Malware, Help! | rybear4513 (14398) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 727498 | 2008-12-10 21:59:00 | I have the Winweb malware on my Alienware laptop - Service pack 2 Everything I have done here I have done in Safemode and Regularmode I have tried system restore in safe and regular mode - neither seem to work, I get to the "click next, this may take a moment" after I have selected my restore point and I click next and nothing happens, no matter how many times I click next nothing will happen, no matter how long I wait, but if I hit cancel System restore the window closes right down with no problem . I have installed ZoneAlarm, A Squared, AVG, and etc . . . None seem to work . A squared found about 9 threats which I deleted - they were trojans, back door trojans, etc . . . But still WinWeb runs fine . I did Download Malwarebytes and Spyware Doctor but neither will install . I have tried searching my hard drive for Winweb and all the different file names that are listed on the internet but none will show search results on my PC . I have also tried the classic CTRL ALT DELETE and ending the process but with 30-40 processes running it is near to impossible to tell which is Winweb because Winweb seems to be disguised . I am truly stumped - I have a lot of important information on this PC that I need to save . How much does Geeksquad charge to fix something like this? I am really trying to avoid reformating my hard drive . Help is appreciated, thanks! |
rybear4513 (14398) | ||
| 727499 | 2008-12-10 22:03:00 | Have you tried Microsoft's malware removal tool (www.microsoft.com)? It's a basic step, but if you havn't then I sugggest you try. What are the symptoms and effects of this malware? I ran a google search but it appears to me as being a program to remove malware?? Best of luck |
Curbd (13334) | ||
| 727500 | 2008-12-10 22:06:00 | download malwarebytes (http://www.malwarebytes.org/) and see if that helps. cheers |
GameJunkie (72) | ||
| 727501 | 2008-12-10 22:06:00 | Disable system restore, reboot, then try malwarebytes again Try trojan remover below as well. Update it first, scan, then select all options under utilities as well |
Speedy Gonzales (78) | ||
| 727502 | 2008-12-10 22:07:00 | download malwarebytes (http://www.malwarebytes.org/) and see if that helps. cheers He did, it didnt install |
Speedy Gonzales (78) | ||
| 727503 | 2008-12-10 22:09:00 | He did, it didnt install woops:D didn't see that in his post, lol |
GameJunkie (72) | ||
| 727504 | 2008-12-10 22:14:00 | By the looks of it malwarebytes should remove it Here (www.bleepingcomputer.com) Disabling system restore may let you install it Or get ccleaner (www.ccleaner.com) run it, go to tools/startup, then delete the startup entries for it, reboot then try to install malwarebytes Just make sure the entries in startup, belong to it |
Speedy Gonzales (78) | ||
| 727505 | 2008-12-11 01:56:00 | Have you tried Microsoft's malware removal tool (www.microsoft.com)? It's a basic step, but if you havn't then I sugggest you try. What are the symptoms and effects of this malware? I ran a google search but it appears to me as being a program to remove malware?? Best of luck The effect is anytime I try to search the web it will redirect whatever link i click to some spam site It also seems to have put a a Trojan Downloader and Tracker onto my computer It freezes my computer often, so really trying to do anything on it is a pain I'm going to try Disable System Restore to see if that works...I'll let you all know Thanks |
rybear4513 (14398) | ||
| 727506 | 2008-12-11 02:00:00 | Its rogue software, it says it removes malware, when in fact it does jack It installs more crap on your system. Its like Antivirus 2008 / 2009 |
Speedy Gonzales (78) | ||
| 727507 | 2008-12-11 03:04:00 | If the malware is stopping you from going to sites and downloading the removal tools, Click on this (download.bleepingcomputer.com) -- Its a direct download of Malwarebytes, that should come through. Install and run in full scan mode - after disabling System Restore. Once run, then get Spyware Terminator, as well as Spybot S&D from my sig, install and run as well in full scan mode. |
wainuitech (129) | ||
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