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Thread ID: 95578 2008-12-10 21:59:00 I have Malware, Help! rybear4513 (14398) Press F1
Post ID Timestamp Content User
727508 2008-12-11 03:13:00 I have tried system restore in safe and regular mode

I have installed ZoneAlarm, A Squared, AVG, and etc... I did Download Malwarebytes and Spyware Doctor but neither will install.


Turn off System Restore to delete the restore points - they are now infected anyway.

Zone Alarm is a firewall, it won't help. (And yes I know it makes other claims)
AVG - ditto.

Install Malware Bytes in safe mode, also SPybot.
And run Hijackthis first - also in safe mode. Post the log here, Speedy will tell you what to tick.
pctek (84)
727509 2008-12-11 09:36:00 This sort of has the same symptoms as this other post. Check my second post here pressf1.pcworld.co.nz and see if you have “TDSSserv.sys” installed. berryb (99)
727510 2008-12-11 23:27:00 I have the Winweb malware on my Alienware laptop - Service pack 2

Everything I have done here I have done in Safemode and Regularmode

I have tried system restore in safe and regular mode - neither seem to work, I get to the "click next, this may take a moment" after I have selected my restore point and I click next and nothing happens, no matter how many times I click next nothing will happen, no matter how long I wait, but if I hit cancel System restore the window closes right down with no problem.

I have installed ZoneAlarm, A Squared, AVG, and etc...None seem to work. A squared found about 9 threats which I deleted - they were trojans, back door trojans, etc...But still WinWeb runs fine. I did Download Malwarebytes and Spyware Doctor but neither will install.

I have tried searching my hard drive for Winweb and all the different file names that are listed on the internet but none will show search results on my PC. I have also tried the classic CTRL ALT DELETE and ending the process but with 30-40 processes running it is near to impossible to tell which is Winweb because Winweb seems to be disguised.

I am truly stumped - I have a lot of important information on this PC that I need to save.

How much does Geeksquad charge to fix something like this?

I am really trying to avoid reformating my hard drive.

Help is appreciated, thanks!

If worst comes to worst-then you can boot from an UBCD4win or Knoppix/ubuntu live CD to recover your data. Just make sure you have a big external HDD
Blam (54)
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