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Thread ID: 95625	2008-12-12 10:38:00	Microsoft Lifecams and XP 64-bit	Justin Smith (12411)	Press F1

Post ID	Timestamp	Content	User
728349	2008-12-12 10:38:00	I have recently upgraded to XP64 (SP2) and want to use my Lifecam VX-1000 webcam. I have downloaded the MS drivers, v2.04 which appear to install correctly, but when I try to use the cam, it initially shows a black screen, then a very garbled image. Does anyone have any ideas?	Justin Smith (12411)
728350	2008-12-12 17:35:00	I found this: . msdn . microsoft . com/Forums/en-US/wlmessengerdev/thread/c72b207d-69ac-4d55-b99b-757b84d207d8/" target="_blank">social . msdn . microsoft . com It seems that the entire VX Series is having problems with the Lifecams under 64bit OS'es, XP or Vista . From the Post: I called Microsoft for tech support . I will admit that getting through was fast . . . . I was surprised! I was also surprised to find out that tech support is in India! Anyway, microsoft installed some software which took over my PC . They did some PC changes, but were unable to get it going . The diagnosis was . "It's your Dell Laptop, there is a conflict" . So that ended the call there . From there I decided to create a "Windows Live Messenger" account . Logged in and set up a contact . The contact is my other computer, in the other room . Then I chose to make a "Video Call" . So while the WLM is contacting and waiting for the other computer to answer, I noticed the webcam is working!!!!! I'm in the "Video Call" program and I can see myself in the webcam image in the bottom right corner . This is what its suppose to do . So I run ito the other room and answer the rining computer message . The other computer is already logged into the Windows live messenger account I created on that PC . So I answer the message, and now everything is fine? Both PC's are webcaming to each other just like they are suppose to! Yes! I go back to my Dell Laptop, (600M, WINXP, SP2) and shut down Windows Live Messenger . And fire up the "Microsoft Lifecam Software" . The screen says "Connecting . . . . " and then . . . . As expected . . . . the webcam is not working . Black preview screen! I guess overall . . . . . . . everything is fine then? I'm looking at the "Microsoft Lifecam Software", and going through the options . . . . But what is this software for? It seems kinda seems useless . I thought the lifecam software worked right along with Windows Live Messenger? Interesting . . . . In short . . . . Microsoft Lifecam software on my Dell Laptop, which has WINXP SP2 does not work . The screen is black . . . and when I say "screen", I mean the black box inside the Lifecam software window . I tried different window sizes, and even made changes to video graphic settings . I also tried installing the logitech software that the microsoft website suggests . . . Nothing! I did not see any errors in the Device Manager . . . Under the Hardware section . . . But since I won't be using the Lifecam software . . . . who cares?? It's works in Live Messenger . Good luck to you all Funny that :P	mabix (10146)
728351	2008-12-12 21:21:00	Yeah, tried removing the software and just leaving the drivers. Still hangs live messenger. Guess I need to look at buying a new webcam.	Justin Smith (12411)
728352	2008-12-12 21:38:00	See if you can get a refund on your old one, as it says it will work with XP64 but it doesn't. Breaking the fair trading act. Be ruthless with them too, I wouldn't give up even if you have to call the manager to get one.	mabix (10146)
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