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| Thread ID: 95851 | 2008-12-18 22:08:00 | PCW ISP Survey | Jan Birkeland (4741) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 730784 | 2008-12-20 03:13:00 | I'll put in my "Xnet is going downhill" 2 cents worth too. It has it's ups and downs. A few random email blips. Some shocking speeds at times. But.... perhaps we get what we pay for? But no... that's not what it says in black and white (great song by in flames if you have the time) in their advertising etc etc. I figure plenty of their down time is due to telecom pissing about with things. |
Bangbug (14176) | ||
| 730785 | 2008-12-20 10:17:00 | I wouldnt waste my time (or bandwidth), using torrents...It started going downhill, when Xnet started this torrent plan You know the torrent plan has their "free bandwidth" restricted to off peak times (midnight-8am) so during the day they should only affect network performance as much as anyone else does (at an extra 50c per GB premium). Otherwise ANY heavy downloader is responsible for a slow overall network and Xnet would need to solve this. Bandwidth saturation is only going to get heavier with the many legit online media services that are common place overseas also gaining an audience here in NZ. |
sal (67) | ||
| 730786 | 2008-12-21 20:09:00 | you'd be surprised by this: we started off on a 200mb a month plan:horrified :D I started with dialup at $10/hour :eek: Switched to broadband the day it became available, 10 GB at 128 kb/s for $60/month, if I recall correctly. |
Nermal (7077) | ||
| 730787 | 2008-12-21 21:00:00 | how times have changed :) | GameJunkie (72) | ||
| 730788 | 2008-12-21 22:17:00 | hmm, I wonder if 1/2 - 3/4 of them, were from here (www.nzherald.co.nz) | Speedy Gonzales (78) | ||
| 730789 | 2009-01-02 21:48:00 | As I am typing this I have been in Xnet's phone queue for 43 minutes. Xnet have gone from bad to worse. The reason I am in the queue is Xnet have inexplicably capped my data use even though I am on a torrent plan which during daytime hours is $$'s per mb rather than capped. I would switch ISP's but I'm sick of changing my email address. |
supersi (8401) | ||
| 730790 | 2009-01-02 22:15:00 | if you had gmail you wouldn't have that problem :D | GameJunkie (72) | ||
| 730791 | 2009-01-08 02:51:00 | I am with IHUG / Vodafone and have been for 10 years. Over that time I have had a few issues which have been their fault and have had no problems dealing with the help line people, providing you remain calm, polite and sound like you know what you are talking about they are very help full. My only real complaint with the plan I am on now is the silly 2G cap per day, which they do not make very clear, the time frame they count the traffic in. Also they provide no accurate method of checking your usage to see if you are going to exceed that limit. All this makes it very hard to download any modern Linux distro without having to suffer almost better then dialup speeds. Speed wise they are not to bad. All the people who complain about youtube being slow etc. need to take a reality check and realise that there are two ends of the link and it does not matter how fast or slow your end is it is the other end that determines how fast or slow the data is. Also the thin piece of string that connects us to the rest of the world, and your ISP, plays a major role as well. The one big issue with IHUG/Vodafone is the lack of "unbundling" outside of the big 3 areas. Maybe they do not think people live outside of Auckland? Many of the ADSL issues I have had have been issues with the 50+ year old lines that run around my neighbourhood. Any of these issues have to be logged with the ISP, who in turn pass it on to the powers that be. In this area IHUG/Vodafone are sadly lacking in that you do not get any "follow up" on the issue and you do have to keep at them to try and find out if any progress or resolution has been made / reached. |
ughnz (8297) | ||
| 730792 | 2009-01-11 06:06:00 | The one big issue with IHUG/Vodafone is the lack of "unbundling" outside of the big 3 areas. Maybe they do not think people live outside of Auckland? . Any of these issues have to be logged with the ISP, who in turn pass it on to the powers that be. In this area IHUG/Vodafone are sadly lacking in that you do not get any "follow up" on the issue I have Ihug at home too. Unbundling - you mean ISPs own equiopment, will happen elsewhere, just a longer time frame. And I find it all depends on what you say to them about the problem. The more info you give them the less irrelevant stuff they waste time with first, and I've always thus found them to be right onto it. |
pctek (84) | ||
| 730793 | 2009-01-12 19:26:00 | Hi guys, in conjunction with an upcoming story on ISP's, we're running a survey on how happy you are with your current provider. The Survey can be found here (www.fairfaxbm.tx.co.nz): www.fairfaxbm.tx.co.nz I also encourage you to use this thread if you have any comments about your ISP. We might use some of your comments for the article, in this case you'll be contacted via PM and asked permission, as well as your full name and location. Please pass the link on to friends and family, we're very interested in hearing from people on dial-up as well. The survey will run until the 5th of January. get surveying :clap Where will the survey results be published and when? |
Billy (6701) | ||
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