| 534844 |
2007-03-22 21:27:00 |
Maybe the interface is not logical. Maybe Office should have a general File Open control, which depending on which Office document type you open, fires up the appropriate app (maybe there already is - I am not an Office guru).
The example I gave was a real example - I'm sure, though, that if I had asked the person to open any other type of file (even an executable), they would have done the same thing. The point I was trying to illustrate was that the most basic of skills, simply opening a file, was beyond many of the people I work with. The reason, I have come to believe, is that so many people learn their computer skills by rote - someone stands behind them and says "move your mouse up to the top left corner of the screen. Now click on the word "File". Good. Now click on the word "Open." Excellent. Now scroll down to find the file you want... no no, click on that..." etc etc. Later, that person will follow the instructions they have learned, but don't understand. And that is the crux of the problem - too many people use computers without understanding. Hopefully, a course like ICDL would produce people with understanding... |
Lizard (2409) |