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| Thread ID: 78000 | 2007-03-30 09:16:00 | Good one liners needed. | John W (523) | PC World Chat |
| Post ID | Timestamp | Content | User | ||
| 536988 | 2007-03-30 09:16:00 | Hi there Im looking for some good one liners to retort back to Management, when they start placing pressure on me as a Team Leader in an attempt to get their own Fault repaired ahead of others waiting in a que. Ive use the following - Who do You want to ring up and say that their repair goes to be back of the que because yours is more important. Another, alittle more scarcastically - Thats a really interssting insight, Ill keep it in mind. Thanks John in Mosgiel |
John W (523) | ||
| 536989 | 2007-03-30 09:32:00 | Thank you for your enquiry, you are 25th in our priority queue. We strive to resolve all problems in a timely manner... yours will be resolved some time. |
Shortcircuit (1666) | ||
| 536990 | 2007-03-30 09:34:00 | Your mother is a drunken whore. :D:D:D:D |
Metla (12) | ||
| 536991 | 2007-03-30 09:40:00 | Your mother is a drunken whore. :D:D:D:D How did you know??????? :eek: |
Shortcircuit (1666) | ||
| 536992 | 2007-03-30 09:51:00 | I'm open to bribes. What's it worth? But it'll have to be better than... (You choose either another client's name or payola price) Might give them something to think about? Though I do like your own first version. Would've thought that would usually work. |
Laura (43) | ||
| 536993 | 2007-03-30 09:58:00 | Happy B'day John W, by the way. :D (Not being very helpful, I know...) |
Renmoo (66) | ||
| 536994 | 2007-03-30 10:07:00 | Yes, Happy Birthday John, (I've not been observant today) Hope it's been a good one. |
Laura (43) | ||
| 536995 | 2007-03-30 10:08:00 | I get a lot of pressure as far as results for numerous people, I fob em off with "Its being taken care of, You will be the first to know when we are ready", But only as long as crap is going to plan, If we have an unexpected delay then I make contact, Give them a breif rundown and give an expected time for completion (known as a best guess) Then I do what I do best, Flog the horses to make sure we hit the deadline I set. | Metla (12) | ||
| 536996 | 2007-03-30 10:26:00 | "Please observe the mistletoe pinned to my shirttail." Or the one I used to use, "I don't know how long it will take. For starters, how long are you going to be talking to me?" Or, "Your call is important, please hold and wait for a completion notice" Or, "Please dial +641-297-4600, then code 604 096 #" :dogeye: :groan: |
R2x1 (4628) | ||
| 536997 | 2007-03-30 10:45:00 | When I was service manager for a major electronics repair company I always used this stock response to requests for preferential service: Sure, I'll put your job at the head of the queue, but I have to tell you that the next person to come in wanting priority service will push it right back down again. Customer: What the #$@!*&" you can't do that !! Response: Why not, isn't that exactly what you have just asked me to do to the person who is currently next in line? What makes your job more important than theirs? Never failed. They were never happy, but I always promised the best service I could offer without compromising the rights of other clients and they always accepted that answer. It's a similar principle to "you can choose good service or fast service, but I have to tell you there's no such thing as good, fast service." Cheers Billy 8-{) |
Billy T (70) | ||
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