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| Thread ID: 96550 | 2009-01-14 06:55:00 | MULTIPLE PROBLEMS: Blue Screen in Safe Mode, Keyboard Failure During Normal Boot, | Dubshunt (14520) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 738663 | 2009-01-14 06:55:00 | I have a Dell Dimension E510 PC running XP Home Media Center, Intel 3 . 2 Mhz Pentium 4, Dual In-Line 512 MB RAM (1 GB), 250 GB HD, bought in Mar 2006 . Have a laptop so have not used the PC for months . Forgot Windows password, so after scores of trial/error attempts to figure it out I attempted to do an admin bypass using Safe Mode . After command driver page displayed while booting in Safe Mode I suddenly got the infamous BSOD, indicating STOP_0x0000000A IRQL_NOT_LESS_EQUAL, (0xF7A4B354, 0x000000FF, 0x00000001, 0x804E5619) . I then went back to trying a normal boot but now when the Wimdows password screen displays, the keyboard locks up just prior to and I cannot type and enter the password . The mouse works and the keyboard is getting power . It is a Lite On,104 key, United States Universal Serial Bus Multi-media Keyboard . After hours of frustration I attempted a Windows XP re-install . This is unsuccessful because the keyboard freeze up prevents me from selecting Repair or Install during the reinstall process . I contacted Dell Technical Support (or lack thereof) . I forgot to mention that this problem began 2 years ago, 2 days after I bought desktop and has happened over 10 times since . The first time Dell fixed it over the phone and internet They blamed it on a virus ??? and charged me 90 dollars, since they said the virus must have been my fault . Since then the occasional follow up occurrences corrected themselves when I did reboots . Reboots are no longer successful . Dell refuses to assist me without cost ($46 . 00) since the warranty has expired, although this is an ongoing problem preceeding the expiration . They won't even tell me what the secondary error codes mean and I cannot find any reference to the secondary codes at Microsoft, Dell, or on Google . Has anyone else experienced this problem and/or does anyone know how to fix it, short of a system re-format? That's the only advice Dell would give . Please help . I apologize for the long explanation . |
Dubshunt (14520) | ||
| 738664 | 2009-01-14 07:00:00 | Welcome to PF1 Dubshunt! Have you tried another keyboard? Sounds like a corrupted/buggy driver. Try disconnecting devices-mice, printer etc |
Blam (54) | ||
| 738665 | 2009-01-14 07:05:00 | Thank you. I will try another keyboard. I have an updated driver CD which I will somehow try to install. My last resort is to pull the hard drive and slave it to another computer to copy the files and then do a reformat. Thanks again. | Dubshunt (14520) | ||
| 738666 | 2009-01-14 07:08:00 | Or-if your PCsupports booting from CD, you can download a linux live CD boot from that, connect a large removable device(flash drive/HDD) and copy it from there. | Blam (54) | ||
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