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Thread ID: 96616 2009-01-16 19:07:00 Why Seagate changed the warranty to 3 years? pctek (84) Press F1
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739444 2009-01-21 10:01:00 Hey I have always approved of both brands. Seagate won out with their 5 year warranty.
Now there is no difference so the cheaper one wins, which is WD.
And things change, it won't necessarily stay that way.

Can't say much for WD. I bought a 250GB a while back which has been running nicely (and quiet compared to my 320GB Seagate) Also have a 40GB drive too (2nd hand)

They are the only WD drives I own. Most of my stuff is predominantly Seagate or Quantum

Only one I've never tried was Samsung

Next time I'm buying, It'll probably be a WD, for the same reason you would


Considering it was bricking drives yes I think they should "validate" it :horrified

I think that's why it's not available yet.

Mind you, it won't be downloadable directly. You need to contact Seagate yourself, I imagine they would email you the update with instructions

Currently, only the Seagate Barracuda ES.2 series have had their new firmware validated, apparently: seagate.custkb.com

Anyone keen to try it? :D
Agent_24 (57)
739445 2009-01-21 19:31:00 Anandtech stated that the firmware bricked their working drives, by the time they went back to Seagate, the update was removed and no word, so I guess Seagate are still working on a fix. SolMiester (139)
739446 2009-01-21 20:14:00 List of affected models:

www.zdnet.com.au


Seagate yesterday released a fix to a bug in its current generation of drives that caused them to become undetectable by a computer. Users have found, however, that the fix breaks 500GB drives — the fix has since been retracted.

The bug affects a significant portion of not only Seagate's Barracuda 7200.11 drives, but Barracuda ES.2 SATA and Maxtor DiamondMax 22 drives. Forums across the internet have been filled with warnings not to buy drives that feature the SD15 revision of firmware; however, Seagate's own documentation shows that SD16, SD17, SD18 and SD19 are also affected within certain model numbers.
pctek (84)
739447 2009-01-21 21:19:00 Then hopefully the new, 'validated' firmware will be available soon

I've got a ST3500320AS with SD15...

Does anyone know what the "certain circumstances" are that cause the faulty firmware to fail?
Agent_24 (57)
739448 2009-01-22 03:42:00 Then hopefully the new, 'validated' firmware will be available soon

I've got a ST3500320AS with SD15...

Does anyone know what the "certain circumstances" are that cause the faulty firmware to fail?

I've 2 of the above disk as well and am very concerned what may happen. Unfortunately, 1 disk is my main system disk and the other is my backups.
bk T (215)
739449 2009-01-22 04:21:00 Does anyone know what the "certain circumstances" are that cause the faulty firmware to fail?

One thing I gathered from the Seagate forums is that failures are happening after restarting a powered-down system. Not sure if this is the main cause or if there are other reasons, or if hibernation etc. has the same effect. I'm not too concerned about the situation now as my drive has been fine for 7-8 months, everything's backed up and it's under warranty.
It's suggested that it may just be drives manufactured in December that are affected but then there's others that contradict that. I'm planning to wait for a couple of weeks until a new firmware is released and it's confirmed that it fixes any problems (or doesn't create new ones!)
mettaverse (12447)
739450 2009-01-22 10:09:00 New firmware updates are now available! Hopefully these ones will actually solve the problem, be flashable, and not brick the drives

seagate.custkb.com

Anyone keen to try??
Agent_24 (57)
739451 2009-01-22 21:25:00 New firmware updates are now available! Hopefully these ones will actually solve the problem, be flashable, and not brick the drives

seagate.custkb.com

Anyone keen to try??

Has anyone tried it?
bk T (215)
739452 2009-01-22 21:47:00 I'm too scared to try it. I'm waiting for a week or so in case this one breaks something too! Nermal (7077)
739453 2009-01-22 22:57:00 People have upgraded with success, even from drives bricked by the failed original SD1A upgrade:

stx.lithium.com (you'll need to go to the later pages of that thread)

There are some people saying that after update, they are getting issues with SMART reporting the drives as failing

However, I saw no reports of any drives actually unusable after the latest SD1A upgrade
Agent_24 (57)
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