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| Thread ID: 96616 | 2009-01-16 19:07:00 | Why Seagate changed the warranty to 3 years? | pctek (84) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 739404 | 2009-01-16 19:07:00 | Seagate Barracuda 1TB Drives Biting The Dust 12:40 PM - January 15, 2009 by Gavin Steacy Source: Tom's Hardware US – Category : Internal Storage 8 comments ZoomIn the wake of freezing issues with Seagate's 1.5TB drives comes yet another problem with the Barracuda 7200.11 series. Failure rates of the 1TB drives in particular are abnormally high, but Seagate has not acknowledged the problem. Now 11 pages long, the "official" problem discussion thread on the Seagate support forums is full of users reporting problems with the ST31000340AS, the 1TB Barracuda 7200.11 drive. One user built a 6TB RAID array three months ago. In two months, one of the drives failed. A second drive failed about a month later, and a third eight days after that. Another user had four out of five of their drives fail within 12 days of purchase. Reports of failures can also be found on other forums as well. Some data recovery and RMA centers have reported failure rates of approximately 30 to 40 percent, but Seagate has not released any official information. The issue lies with faulty microcode in firmware version SD15, found on drives manufactured in Thailand. Generally, the drive will operate normally until the time of failure and at some point will lock up and prevent detection by the BIOS, rendering it completely unusable. While Seagate has not publicly acknowledged the problem as of yet, they have reportedly updated the firmware on all newly manufactured drives, however the firmware cannot be update on drives that have already failed because the BIOS does not even detect them. This means that owners of affected drives require data recovery services to save their critical data. No recall on unsold drives with the affected firmware has been issued. |
pctek (84) | ||
| 739405 | 2009-01-16 19:11:00 | www.theregister.co.uk | Sweep (90) | ||
| 739406 | 2009-01-16 19:13:00 | I have just replaced the Seagate 1TB (ST31000340AS) drive I brought in December as it just stopped working. It would still spin, but bios would not pick it up. Lost over 200Gb of data. Data recovery was quoted at about $1000 plus. I now have a new replacement, but is the exact same model. I am left wondering how much time I got before this one bites the dust like so many around the world. I am also annoyed that they are still selling these drives even though Seagate know there is a problem with the firmware. When this drive fails, I will be probably going with a WD drive. |
Nyuuji (5460) | ||
| 739407 | 2009-01-16 19:16:00 | Better invest in a whole heap of DVD disks and back it all up before it dies too. Honestly I feel for you as you say why are they still selling them with a known fault | gary67 (56) | ||
| 739408 | 2009-01-16 19:53:00 | Thanks pctek! I have two 1TB Seagates in my NAS device in RAID1. Wonder when they will die!!!???? :eek::eek: Now is it possible to do a firmware update on the drives if they are still working? I don't recall ever doing a firmware update on a HDD. |
CYaBro (73) | ||
| 739409 | 2009-01-16 20:48:00 | I don't recall ever doing a firmware update on a HDD. IBM issued a firmware update for their Deskstars. Do you feel lucky? |
PaulD (232) | ||
| 739410 | 2009-01-16 21:26:00 | I dont remember any of the other brands ever having these kinds of issues, I remember only two years back a similar issue with some 80GB Seagate models .. ?? | Chilling_Silence (9) | ||
| 739411 | 2009-01-16 22:05:00 | Does this affect all 7200.11 drives? | jwil1 (65) | ||
| 739412 | 2009-01-16 22:16:00 | Yeah, cause I have 2 500gb ones in RAID0:s | Blam (54) | ||
| 739413 | 2009-01-17 03:39:00 | Thanks pctek! I have two 1TB Seagates in my NAS device in RAID1. Wonder when they will die!!!???? :eek::eek: Back it up onto a WD |
pctek (84) | ||
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