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Thread ID: 96585 2009-01-15 16:56:00 Can't open PDF file jcright (14524) Press F1
Post ID Timestamp Content User
739019 2009-01-15 16:56:00 Recently I haven't been able to open a pdf file from my outlook. It is really strange. I am using acrobat 5 and outlook 2000. I don't believe either one has been updated recently.

At first my problem was intermittent. Sometimes it would open the file and sometimes it ask if I wanted to save the file to my harddrive or just open it with an application. If I chose to save it to my harddrive I would get an error. If i chose to open the file then it would take me to c:\WINDOWS\system32. Now it isn't even asking me if I want to open/save, it is taking me right to the c:\WINDOWS\system32.

It doesn't seem to matter how old the file is. I have some e-mails that go back two years and I can't open the pdf's.

One last thing, I can open any pdf document that is not in an e-mail. So pdf files that I have on my desktop work just fine. Also, I can forward the e-mails to my yahoo account and open those files from my yahoo account.

Any thoughts?

Thanks,

John
jcright (14524)
739020 2009-01-15 17:37:00 have you tried another PDF program such as Foxit pdf which is free, possibly there is a corruption in your outlook program. Have you scanned for malware. What operating system is it XP or Win 2000? gary67 (56)
739021 2009-01-15 21:22:00 >I am using acrobat 5 and outlook 2000. I don't believe either one has been updated recently.<

This could be your problem.

LL
lakewoodlady (103)
739022 2009-01-16 02:06:00 Sounds like it is time for a clean up.l PENTIUM (426)
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