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| Thread ID: 143883 | 2017-05-04 00:30:00 | Random shutdowns | PeterQ (16315) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 1434902 | 2017-05-04 00:30:00 | My desktop PC is randomly shutting down and restarting, I've looked up the event viewer and it states ESRV_SVC_WILLAMETTE as the error whatever that is, also kernel power failure but unsure on how to pinpoint the problem, the PC is getting old now like 6 years or so but have replaced the graphics card a couple of years ago , any help would be appreciated | PeterQ (16315) | ||
| 1434903 | 2017-05-04 00:41:00 | ESRV_SVC_WILLAMETTE is part Intel software. WHAT it is Here (www.systemlookup.com) See if you can disable it in task manager / Startup. |
wainuitech (129) | ||
| 1434904 | 2017-05-04 00:52:00 | It already has stopped in task manager | PeterQ (16315) | ||
| 1434905 | 2017-05-04 00:56:00 | Maybe it fixed itself, will keep you informed, thanks | PeterQ (16315) | ||
| 1434906 | 2017-05-04 01:37:00 | Had problems some time ago turned out to be an over heating problem. Cleaned all the dust etc out then put a small fan pointing to the back of the computer, fixed it. for another 18 months until it crapped out completely. | Arnie (6624) | ||
| 1434907 | 2017-05-04 01:59:00 | Event viewer is probably just reporting unexpected shut downs. Need more info to trouble shoot without seeing it. After how long? After doing what with it? How often? MOre than likely it's a power issue. |
pctek (84) | ||
| 1434908 | 2017-05-04 02:00:00 | It must of worked for whatever reason because it hasn't shut down again although I uninstalled The Intel Toolbox by chance at the time whether that had something to do with it I don't know, Thanks for your replies | PeterQ (16315) | ||
| 1434909 | 2017-05-04 02:04:00 | If its doing hardware restarts (ie just restarting, NOT shutting down & rebooting) , there wont be any usefull info in event logs , as win has to be running to log events usually a hardware issue : power supply, motherboard, vid card , ram etc etc . Start swapping out the easy stuff ,power supply, ram , vid card does it do a full restart , ie POST etc, or does just win restart (software restart only) |
1101 (13337) | ||
| 1434910 | 2017-05-04 02:28:00 | Seems to be OK now , it was doing a full restart | PeterQ (16315) | ||
| 1434911 | 2017-05-04 03:49:00 | Chances are the issue will come back . But you cant really diag intermittent hardware issues while its working properly anyway :-) make sure you have a good backup, just in case . |
1101 (13337) | ||
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