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| Thread ID: 143876 | 2017-05-02 09:59:00 | Samsung Evo 840 SSD problem? | bk T (215) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 1434840 | 2017-05-02 09:59:00 | I suspect my almost 3-year old Samsung Evo840 SSD is causing this problem: Last night, when I tried to shut down my PC running Win8.1 64bit, it stuck at "shutting down" doing nothing for a long, long time, until I had to force shut down by pressing the Power button. When I tried to start the PC again, it struggles very hard to start up Windows, when I finally started up, I was stuck at keying in my password to log in to Windows as the keyboard was not responding. I forced restarted with another spare keyboard produces same result. Disconnected all other storage HDDs without joy. Removed the SSD and connected it to another PC, checked with Crystal disk, found no errors. Connected the SSD back to the PC with all other HDDs connected , funny enough, it started Windows happily without causing any issues. I thought maybe, it's some bad cable connection ... But, ... this afternoon, when I tried to start up the PC, again, it took a long time trying to load Windows, it finally started up (this time the keyboard is OK, managed to key in my password to log in to Windows. Shut the machine down again just to test it, same issue happened, stuck at "shutting down" for a long, long time, until I pressed the Power button . Is there any other better utilities software to test the SSD? I remember, quite a while ago, Wainuitech mentioned some other better software to test HDDs. I can remember, what it was now. |
bk T (215) | ||
| 1434841 | 2017-05-02 10:14:00 | Anything showing with Samsung Magician? Pay to run chkdsk if you can |
Lawrence (2987) | ||
| 1434842 | 2017-05-02 10:27:00 | Crystal disk, is what I normally use. Could be software related as well. Try starting the computer in safe mode, see how it starts/ restarts, if unsure how, suggest either method 1 or 2 from www.digitalcitizen.life also explained HERE (www.howtogeek.com) If it starts /shuts down OK in safe mode then its unlikely the HDD. If its up and running, open eventvwr have a look to see if there are blocks / lots of errors, esp during the "slow / Hang" Periods. |
wainuitech (129) | ||
| 1434843 | 2017-05-02 11:53:00 | Had a 'play' with it again, this time it boots up and loads Windows perfectly OK, as fast and smooth as before. Checked event viewer. no serious errors Reliability check also no critical error other than a 'windows shuts down unexpectedly.' What is happening here? Why the erratic behaviour? Sounds like a dying SSD? |
bk T (215) | ||
| 1434844 | 2017-05-02 21:09:00 | Or as Wainui mentioned it could be a problem with windows and not the hardware. How full is the SSD ? they need some free space for Trim to function properly and can slow down significantly if full. Have you tried magician as mentioned previously? |
dugimodo (138) | ||
| 1434845 | 2017-05-02 21:49:00 | Its used space: 76GB out of 111GB, plenty of free space to move around. Magician shows it's GOOD, no problems. This morning it works OK; restarted a couple of times, all fine. |
bk T (215) | ||
| 1434846 | 2017-05-02 21:51:00 | So you guys think it's more of a software issue rather than hardware issue? | bk T (215) | ||
| 1434847 | 2017-05-02 22:03:00 | Never had an SSD fail to know the symptoms personally | dugimodo (138) | ||
| 1434848 | 2017-05-02 22:19:00 | If other hdds are connected, does it hang on the post screen sometimes, when you turn it on?? If it does, the system / BIOS is finding it hard to read one of them. It can also mean that one of the other hdds are failing Also if you installed windows on the ssd, did you unplug the other hdd's first?? Sometimes files can install on the wrong hdd if you dont |
Speedy Gonzales (78) | ||
| 1434849 | 2017-05-02 22:30:00 | 1. Even with all other storage HDDs disconnected, it still happened as mentioned above. 2. When installing Windows, all other HDDs were disconnected. |
bk T (215) | ||
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