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Thread ID: 150507 2022-03-01 20:39:00 Locked Phone data removal cowboy stu (7021) Press F1
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1484651 2022-03-01 20:39:00 We have an aging samsung phone we were going to replace but it got dropped and the screen is unworkable so no swipe to unlock. It was still working but the screen deteriorated quickly.
Plugged into pc it can be seen but no files available.
I see various apps to unlock but some reviews are off-putting.
The new screen would cost $170 .. is this the way to go to retrieve data etc.
Thanks..
cowboy stu (7021)
1484652 2022-03-01 22:29:00 What files & data are you trying to recover ?

Was there an SD card in it ?

Have you tried Samsungs PC App ? Kies
www.samsung.com
1101 (13337)
1484653 2022-03-02 00:22:00 Yes can get the photos off the card. Looking for whatsapp backup mainly.
Will look at Keis thanks
I'm told google should have backups too... will keep looking
cowboy stu (7021)
1484654 2022-03-02 20:00:00 Looking for whatsapp backup mainly .


You may need the phone working to do that .

Not as simple as just copying whatsapp data off (that might be possible ?) .
. hindustantimes . com/tech/news/whatsapp-tips-know-how-to-transfer-whatsapp-to-new-phone-71642248685554 . html" target="_blank">tech . hindustantimes . com
. whatsapp . com/android/chats/how-to-restore-your-chat-history" target="_blank">faq . whatsapp . com
1101 (13337)
1484655 2022-03-02 20:19:00 Kies and the smartswitch require the phone to be unlocked. It;s a real pain. I have that issue at the moment the_bogan (9949)
1484656 2022-03-02 22:12:00 You may need it working before you can get the data off :( With the PC you can get the Windows WhatsApp software but that doesn't hold any old chat history only new ones. The new version also works without a phone.

In future consider turning on regular automatic chat backup with Google Drive.
Nomad (952)
1484657 2022-03-03 00:29:00 Noted ! back up activated cowboy stu (7021)
1484658 2022-03-03 20:21:00 There is also "SMS Backup & Restore". You can backup call logs, text messages automatically as well done daily. I have stuff on my phone now that does back 2 phones like 2013 or so .... Nomad (952)
1484659 2022-03-04 09:13:00 Thanks... will enable also. cowboy stu (7021)
1484660 2022-03-06 22:15:00 I can occasionally unlock my phone, but otherwise the screen is stuffed. Yesterday it took me 20 minutes of trying to unlock the phone, pull down the menu and reset the mobile hopspot.
I get my new phone today. It's going to be fun trying to use the smart switch to transfer data.
the_bogan (9949)
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