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| Thread ID: 150346 | 2021-12-15 08:34:00 | Dell Inspiron laptop unable to detect a USB connected mobile Android phone. | PeterE (6851) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 1482904 | 2021-12-15 08:34:00 | Dell Inspiron Win-10 laptop unable to detect a USB connected mobile Android phone. This is an issue with a friend's laptop. My own phone is detected on my PC, but not on his computer, or with his phone. Any suggestions please? TIA, Peter. |
PeterE (6851) | ||
| 1482905 | 2021-12-15 09:30:00 | Plug a usb drive into the same usb port, does the computer detect the drive? Also you need to check the cord being used with the phone to eliminate it as faulty by trying the cord and the phone on another computer. |
zqwerty (97) | ||
| 1482906 | 2021-12-15 18:15:00 | As long as the USB port is working ( as zqwerty suggested) make sure you have the correct cable. NOT all cables will work, the plugs may be the correct ones but that doesn't mean anything. My own Android phone will only connect if using particular cable. The lighter cables generally don't work. |
wainuitech (129) | ||
| 1482907 | 2021-12-15 19:38:00 | Try above suggestions first then try disable power save on USB , in device manager try new USB drivers . It may need a driver for USB3 or USB-C . look at the USB port & check for damage on the actual port . |
1101 (13337) | ||
| 1482908 | 2021-12-15 22:25:00 | The phone begins to charge when the cable is plugged into a USB-2 slot, but is not listed under 'This Computer'. Am able to play USB drives okay. Yes, it could be a faulty cable so will try a mix and match. Thanks. |
PeterE (6851) | ||
| 1482909 | 2021-12-15 22:35:00 | The phone begins to charge when the cable is plugged into a USB-2 slot, but is not listed under 'This Computer'. Am able to play USB drives okay. Yes, it could be a faulty cable so will try a mix and match. Thanks. Awhhh That's different. On the phone, drag down the very top of the screen, what you are looking for is the option to select what the USB does, its either Charge or transfer files. Once you set it to transfer it will show under This computer. Just remember to put it back when finished. 11227 |
wainuitech (129) | ||
| 1482910 | 2021-12-16 20:37:00 | The phone begins to charge when the cable is plugged into a USB-2 slot, but is not listed under 'This Computer'. . It might a a CHARGE cable , not a data (and charge ) cable First thing to try is another DATA cable . :-) |
1101 (13337) | ||
| 1482911 | 2021-12-17 08:36:00 | Watch the phone's screen when you plug it in and check whether it is asking for permission to connect to the PC. It can be easy to miss if the phone is "asleep" so you might have to wake it up first. | tommy (2826) | ||
| 1482912 | 2021-12-18 07:04:00 | My phone will only work on USB2.0 ports. Won't detect on USB 3.x ones. |
Agent_24 (57) | ||
| 1482913 | 2021-12-19 01:44:00 | Thank you all. It appears to be more than one problem. 1 - USB port towards the front of laptop the not connecting to the phone. Tried another port and became 'visible'. 2 - The connecting cable could only Charge the phone. 3 - Tried a short-length Samsung cable the the drop-down screen opened as Wainu suggested, so he was able to download all the pictures from the phone. A good learning curve. Thanks. |
PeterE (6851) | ||
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