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Thread ID: 150467 2022-02-09 21:03:00 Streaming issue DeSade (984) Press F1
Post ID Timestamp Content User
1484223 2022-02-09 21:03:00 Was trying to watch Book of Boba Fett EP7 last night and Disney Plus had electronic static and pops all the way through the EP.
I have never heard this before on DP and nothing has changed that could have started it.

I tested it as far as I could on other shows and I thought I heard it on others but to be honest I was really tired so I can't be sure.

I dunno where to start to fix this, any ideas?
DeSade (984)
1484224 2022-02-10 02:51:00 On smart tv?
Phone
Apple TV
Laptop
PC

Really lacking on details. Also depending on how it's consumed may depend on the path followed to get content. As in the stream for a PC may not be the same as a stream from Apple tv for example.
psycik (12851)
1484225 2022-02-10 02:53:00 Fair point

I use a laptop and I use Edge because it streams better than Chrome for DP and the app is constantly crashing.
DeSade (984)
1484226 2022-02-10 06:22:00 Could be an audio stream format that your system is having trouble with. Too high bitrate or something. You can also try changing the sample rate for playback in your sound device settings Agent_24 (57)
1484227 2022-02-10 06:39:00 Yeah but why would that be a problem now and not for the other 6 eps of that series or anything else on DP up until now.
I have confirmed that is right through the platform also, heard it on all the shows I tested, old and new.
DeSade (984)
1484228 2022-02-10 07:29:00 tried again since? it's a very popular show, maybe it was server load or something?

I just watched it in the app with no issues last night myself.
dugimodo (138)
1484229 2022-02-10 18:56:00 I did some more testing swapped out the cable still had the issue so I swapped out the laptop and no more issue
So looks like there is a issue with the laptop, I can't think what could have done this so suddenly.
DeSade (984)
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