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| Thread ID: 96785 | 2009-01-22 18:53:00 | Outlook 2003 Error | aidanmaz (7180) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 741197 | 2009-01-22 18:53:00 | I am the contract IT person for a company, as Im a junior i am in once a week, One of the users gets an outlook error when she opens outlook and it refers to the licensing failing? I have uninstalled office and reinstalled from the admin share on the fileserver, which works for everyone else, what could have made this error and how do i resolve it, it reappears and I have to click ok about 20 times before it stays away. | aidanmaz (7180) | ||
| 741198 | 2009-01-22 19:27:00 | Whats the EXACT error message? You mean activation fails? |
Speedy Gonzales (78) | ||
| 741199 | 2009-01-22 20:04:00 | Its Volume license, so activation isn't needed Execption occured during licensing Failed to create license component Its is upon opening outlook, and a repair and a reinstall doesnt fix the issue |
aidanmaz (7180) | ||
| 741200 | 2009-01-22 20:07:00 | Ring MS. Thats probably the easiest / fastest way to fix it | Speedy Gonzales (78) | ||
| 741201 | 2009-01-22 20:36:00 | What, if any, addons etc are they running? Are they using Exchange? |
CYaBro (73) | ||
| 741202 | 2009-01-22 20:43:00 | Microsoft Exchange 2007 Addons: as far as i can tell there arent any, We use Accplise Document Management 2008... which is removed from the Audit Team, (which is where the user is situated, and others with identical machines dont have this issue) |
aidanmaz (7180) | ||
| 741203 | 2009-01-22 21:57:00 | Once you have clicked the error away does Oulook work OK? Can send/receive emails etc? | CYaBro (73) | ||
| 741204 | 2009-01-22 22:11:00 | after clicking ok several million times yes it works fine. | aidanmaz (7180) | ||
| 741205 | 2009-01-22 23:05:00 | Have you tried removing the Exchange account and seeing if the error still appears in Outlook? | CYaBro (73) | ||
| 741206 | 2009-01-22 23:13:00 | yes, still happens, its a machine issue, not a user one. I've left it to my Senior IT guy but id still like to find a resolution myself. | aidanmaz (7180) | ||
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