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Thread ID: 96777 2009-01-22 07:54:00 odd computer behaviour, with hijackthis log, please help powerover (12121) Press F1
Post ID Timestamp Content User
741099 2009-01-22 07:54:00 about a few days ago my lappy started behaving oddly.

1. any online video only plays the first two seconds, then it will stuck there. (fixed by uninstalling and reinstalling firefox).
2. no sound comes out of any online video. (fixed by uninstalling and reinstalling firefox).
3. any website i visit (including pressf1), will have new windows popping up annoying advertisements, I added the pop up website into the pop up black list of firefox, no help. (yet to be fixed)
4. spybot won't update, I uninstalled it and now I can't reinstall it, it said that "error sending request, the server name or address could not be resolved."(yet to be fixed)
5. I downloaded malwarebytes, it installed successfully, did a scan, about 1 quarter of the way through it stopped, said there is some kind of error, then I clicked ok then it keep scanning again, about half way through it found 2 infected files or something like that, and then the next thing i know the BLUE SCREEN OF DEATH popped up...what the hell??? (yet to be fixed)

here is the hijackthis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:42:59 p.m., on 22/01/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Grisoft\AVG7\avgcc.exe
C:\Windows\sttray.exe
C:\Program Files\Seagate\Basics\Basics Status\MaxMenuMgrBasics.exe
C:\Program Files\I8kfanGUI\I8kfanGUI.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
E:\altium\DXP.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Windows\system32\DllHost.exe

O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: flashget urlcatch - {2F364306-AA45-47B5-9F9D-39A8B94E7EF7} - C:\Program Files\FlashGet\jccatch.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: FlashGet GetFlash Class - {F156768E-81EF-470C-9057-481BA8380DBA} - C:\Program Files\FlashGet\getflash.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [SigmatelSysTrayApp] sttray.exe
O4 - HKLM\..\Run: [basicsmssmenu] "C:\Program Files\Seagate\Basics\Basics Status\MaxMenuMgrBasics.exe"
O4 - HKCU\..\Run: [i8kfangui] C:\Program Files\I8kfanGUI\I8kfanGUI.exe /startup
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O8 - Extra context menu item: &使用快车(FlashGet)下载 - C:\Program Files\FlashGet\jc_link.htm
O8 - Extra context menu item: &使用快车(FlashGet)下载全部链接 - C:\Program Files\FlashGet\jc_all.htm
O8 - Extra context menu item: 导出到 Microsoft Office Excel(&X) - res://C:\PROGRA~1\MICROS~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: ?ì3μ - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\Program Files\FlashGet\FlashGet.exe
O9 - Extra 'Tools' menuitem: ?ì3μ(FlashGet) - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\Program Files\FlashGet\FlashGet.exe
O13 - Gopher Prefix:
O15 - ESC Trusted Zone: http://*.update.microsoft.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{05C5BB88-8180-4B20-ACEC-5B87FC24E3AF}: NameServer = 208.67.220.220,208.67.222.222
O17 - HKLM\System\CCS\Services\Tcpip\..\{06634B94-7DE7-47CC-A306-5EA6DF5BEE93}: NameServer = 208.67.220.220,208.67.222.222
O17 - HKLM\System\CCS\Services\Tcpip\..\{7353F784-063F-48F6-9357-3BADB534E5DE}: NameServer = 208.67.220.220,208.67.222.222
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 208.67.220.220,208.67.222.222
O17 - HKLM\System\CS1\Services\Tcpip\..\{05C5BB88-8180-4B20-ACEC-5B87FC24E3AF}: NameServer = 208.67.220.220,208.67.222.222
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 208.67.220.220,208.67.222.222
O17 - HKLM\System\CS2\Services\Tcpip\..\{05C5BB88-8180-4B20-ACEC-5B87FC24E3AF}: NameServer = 208.67.220.220,208.67.222.222
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 208.67.220.220,208.67.222.222
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: avgwlntf - C:\Windows\SYSTEM32\avgwlntf.dll
O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG7 Resident Shield Service (AvgCoreSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgrssvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: Basics Service - Seagate Technology LLC - C:\Program Files\Seagate\Basics\Service\SyncServicesBasics.ex e
O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\Logishrd\Bluetooth\LBTServ.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: SolidWorks Licensing Service - SolidWorks - C:\Program Files\Common Files\SolidWorks Shared\Service\SolidWorksLicensing.exe

--
End of file - 5916 bytes

would anyone please tell me what is going on?

I am using windows vista bussiness.

thnks for the help in advance

cheers.
powerover (12121)
741100 2009-01-22 08:09:00 Uninstall Java its out of date, then update it

Disable windows defender. Uninstall AVG then update it / use another AV program

What did the error say in malwarebytes? Be specific

WHAT does the BSOD say??

WHEN exactly does it crash?? While youre updating or anytime.

If anytime WHAT are you doing at the time?
Speedy Gonzales (78)
741101 2009-01-22 08:11:00 Nothing bad in the log....maybe this virus is in real deep?... Blam (54)
741102 2009-01-22 08:24:00 Get trojan remover below update it then scan. Then select all options under utilities Speedy Gonzales (78)
741103 2009-01-22 08:48:00 thnks for the help!

for speedy's information:

malwarebytes was scanning the computer when the blue screen of death happened, shortly before that the error poped up, i can't really remember what it said, but it has an error code like 667, or 776, or something like that (only 3 digit and only containing the number 6 and 7).

what does BSOD mean?

once again thnks for the help, keep it up guys!

cheers :thumbs:
powerover (12121)
741104 2009-01-22 08:50:00 [edit: removing suspect link]
is one of the pop up ads, it poped up right after i posted the reply......
powerover (12121)
741105 2009-01-22 08:50:00 BSOD-Blue screen of death

What did it say on the BSOD?
Blam (54)
741106 2009-01-22 19:11:00 Oh, thnks blam6.

it appeared only for a few seconds then it rebooted, but what i saw was that it said it has some kind of hardware problem.

for Speedy's information:
trojan remover did find something, one of them is within the firefox. it found about 10 badies in total.
it required a reboot, after that I tried to install spybot again, this time it installed, but right after that this appeared:

unable to execute file C:\***\***\***\spybotSD.exe
create precess failed, code 740.
the requested operation requires elevation.

I clickded closed, then double click on the icon on the desktop but it launched the program successfully.



should i do anymore hijackthis logs? or anything else i should do?

by the way how do i delete or update Java?

thnks for the help guys. :thumbs:
powerover (12121)
741107 2009-01-22 19:24:00 unable to execute file C:\***\***\***\spybotSD.exe
create precess failed, code 740. the requested operation requires elevation.


Its the way you you installed it, by the sounds of it

According to this (forums.spybot.info)


by the way how do i delete or update Java?



Uninstall it in add/remove programs.

Or get ccleaner (www.ccleaner.com) and uninstall it

The link for Java is below

Is it running better than before now?? If trojan remover removed some things?
Speedy Gonzales (78)
741108 2009-01-22 21:43:00 Done, thnks for the help guys. :D powerover (12121)
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