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| Thread ID: 96825 | 2009-01-25 00:06:00 | Sent email timing out. | bazmeister (3216) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 741815 | 2009-01-25 00:06:00 | On the rare occasion when I try to send a larger email out, they are failing and the following message of doom appears : An error occurred while sending mail. The mail server responded: timeout (#4.4.4.) Please check the message and try again. This is followed by another message stating that the server may be down or not responding etc. This isn't the case as a smaller message can be sent immediately. I am running the latest version of Thunderbird thru Xtra. The video clip I am trying the send was sent to me via Xtra, and while it is a bit long it's nothing out of the ordinary. I can't find any "timeout" type settings in Thunderbird options...any ideas. |
bazmeister (3216) | ||
| 741816 | 2009-01-25 00:08:00 | How big is the video?? If you've got a virus scanner, disable its option for outgoing email |
Speedy Gonzales (78) | ||
| 741817 | 2009-01-25 00:22:00 | Thanks Speedy, you live up to your name. The attachment is 6.22MB, which is admittedly fairly big, but within limits? I am using Avast, can you suggest where to look there to see if the problem could be as you suggest ? |
bazmeister (3216) | ||
| 741818 | 2009-01-25 00:26:00 | Right mouse on the a in the taskbar / on-access. Click on the internet mail option / customise / smtp tab. Untick the option here |
Speedy Gonzales (78) | ||
| 741819 | 2009-01-25 00:47:00 | Timeout setting in Thunderbird - go to Preferences/ Advanced/Network & Disk Space | Safari (3993) | ||
| 741820 | 2009-01-25 00:55:00 | That brings up the Avast on action scanner...? Under the heading of Resident Protection, I see the Internet options including SMTP. Is it your suggestion that I use the "pause" option to send the email then return it to active again.....? |
bazmeister (3216) | ||
| 741821 | 2009-01-25 01:06:00 | It brings up the on-access protection control settings No like I said click on internet mail / customise / the smtp tab. Untick scan outbound email |
Speedy Gonzales (78) | ||
| 741822 | 2009-01-25 01:26:00 | Thanks folks, looks like we've got a result. Cheers. | bazmeister (3216) | ||
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