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Thread ID: 96817 2009-01-24 18:01:00 Twain.exe, Speedrunner.exe, Definite Virus please help jake1192 (13816) Press F1
Post ID Timestamp Content User
741732 2009-01-24 18:01:00 I was not visiting any unusual sites this morning when I received a pop-up. I did not think much of it, but after leaving the computer for a while and returning, there were tons of pop-ups. Twain.exe and Speedrunner.exe are both running on the computer right now and I know they are part of the problem.... please help. Here's a hjt log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:53:50 PM, on 1/24/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\chatsupport.palm.com\bin\tgsrvc.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Orb Networks\Orb\bin\OrbTray.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Orb Networks\Orb\bin\Orb.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\ehome\EHTray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\GetModule\GetModule35.exe
C:\DOCUME~1\Jake\LOCALS~1\Temp\stfCD2.tmp
C:\DOCUME~1\Jake\LOCALS~1\Temp\winlognn.exe
C:\DOCUME~1\Jake\LOCALS~1\Temp\csrssc.exe
C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_clipbook.exe
C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
C:\WINDOWS\system32\rundll32.exe
C:\Documents and Settings\Jake\Application Data\Twain\Twain.exe
C:\Documents and Settings\Jake\Application Data\Microsoft\Windows\ctvtgbv.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Documents and Settings\Jake\Application Data\SpeedRunner\SpeedRunner.exe

R3 - URLSearchHook: AIM Toolbar Search Class - {03402f96-3dc7-4285-bc50-9e81fefafe43} - C:\Program Files\AIM Toolbar\aimtb.dll
R3 - URLSearchHook: AOLSearchHook Class - {54EB34EA-E6BE-4CFD-9F4F-C4A0C2EAFA22} - C:\Program Files\AIM Search\AOLSearch.dll
R3 - URLSearchHook: AOLTBSearch Class - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll (file missing)
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll (file missing)
O3 - Toolbar: AIM Toolbar - {61539ecd-cc67-4437-a03c-9aaccbd14326} - C:\Program Files\AIM Toolbar\aimtb.dll
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe
O4 - HKLM\..\Run: [TuneClone] C:\Program Files\TuneClone\TuneClone.exe /silence
O4 - HKLM\..\Run: [VirtualCloneDrive] "C:\Program Files\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe" /s
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [lrijh8s73jhbfgfd] C:\DOCUME~1\Jake\LOCALS~1\Temp\winlognn.exe
O4 - HKLM\..\Run: [7016d62b] rundll32.exe "C:\WINDOWS\system32\kauftjcr.dll",b
O4 - HKCU\..\Run: [igndlm.exe] C:\Program Files\IGN\Download Manager\DLM.exe /windowsstart /startifwork
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Orb] C:\Program Files\Orb Networks\Orb\bin\OrbTray.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [GetModule35] C:\Program Files\GetModule\GetModule35.exe
O4 - HKCU\..\Run: [cogad] "C:\Documents and Settings\Jake\Application Data\cogad\cogad.exe" 61A847B5BBF72813338B2B27128065E9C084320161C4661227 A755E9C2933154389A
O4 - HKCU\..\Run: [lrijh8s73jhbfgfd] C:\DOCUME~1\Jake\LOCALS~1\Temp\winlognn.exe
O4 - HKCU\..\Run: [tezrtsjhfr84iusjfo84f] C:\DOCUME~1\Jake\LOCALS~1\Temp\csrssc.exe
O4 - HKCU\..\Run: [Twain] C:\Documents and Settings\Jake\Application Data\Twain\Twain.exe
O4 - HKCU\..\Run: [SpeedRunner] C:\Documents and Settings\Jake\Application Data\SpeedRunner\SpeedRunner.exe
O4 - HKCU\..\Run: [SfKg6wIP] C:\Documents and Settings\Jake\Application Data\Microsoft\Windows\ctvtgbv.exe
O4 - HKUS\S-1-5-21-2579638799-496496606-2279891838-1005\..\Run: [Windows Media Center] RunDLL32.exe C:\WINDOWS\ehome\ehuihlp.dll,BootMediaCenter (User 'Jesse')
O4 - HKUS\S-1-5-21-2579638799-496496606-2279891838-1005\..\Run: [igndlm.exe] C:\Program Files\IGN\Download Manager\DLM.exe /windowsstart /startifwork (User 'Jesse')
O4 - HKUS\S-1-5-21-2579638799-496496606-2279891838-1005\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl (User 'Jesse')
O4 - HKUS\S-1-5-21-2579638799-496496606-2279891838-1005\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'Jesse')
O4 - HKUS\S-1-5-21-2579638799-496496606-2279891838-1005\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User 'Jesse')
O4 - HKUS\S-1-5-21-2579638799-496496606-2279891838-1005\..\Run: [ares] "C:\Program Files\Ares\Ares.exe" -h (User 'Jesse')
O4 - S-1-5-21-2579638799-496496606-2279891838-1005 Startup: BJ Status Monitor Canon MP390 Series Printer.lnk = C:\Documents and Settings\Jesse\cnmss Canon MP390 Series Printer (Local).exe (User 'Jesse')
O4 - S-1-5-21-2579638799-496496606-2279891838-1005 User Startup: BJ Status Monitor Canon MP390 Series Printer.lnk = C:\Documents and Settings\Jesse\cnmss Canon MP390 Series Printer (Local).exe (User 'Jesse')
O4 - Startup: MagicDisc.lnk = C:\Program Files\MagicDisc\MagicDisc.exe
O4 - Global Startup: HOTSYNCSHORTCUTNAME.lnk = C:\Program Files\Palm\Hotsync.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: KODAK Software Updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
O7 - HKCU\Software\Microsoft\Windows\CurrentVersion\Pol icies\System, DisableRegedit=1
O8 - Extra context menu item: &AIM Toolbar Search - C:\Documents and Settings\All Users\Application Data\AIM Toolbar\ieToolbar\resources\en-US\local\search.html
O8 - Extra context menu item: &AOL Toolbar Search - res://c:\program files\aol\aol toolbar 2.0\aoltbhtml.dll/search.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: AIM Toolbar - {0b83c99c-1efa-4259-858f-bcb33e007a5b} - C:\Program Files\AIM Toolbar\aimtb.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O20 - AppInit_DLLs: xnobnm.dll
O22 - SharedTaskScheduler: erajhsf8743kjrngjnf - {D5BF4552-94F1-42BD-F434-3604812C807D} - C:\WINDOWS\system32\gsdrgfdrrgnd.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\Program Files\Common Files\supportsoft\bin\ssrc.exe
O23 - Service: SupportSoft Repair Service (chatsupport.palm.com) (tgsrvc_chatsupport.palm.com) - SupportSoft, Inc. - C:\Program Files\chatsupport.palm.com\bin\tgsrvc.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 9447 bytes
jake1192 (13816)
741733 2009-01-24 18:40:00 Delete these:

C:\Program Files\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe

C:\Program Files\GetModule\GetModule35.exe
C:\DOCUME~1\Jake\LOCALS~1\Temp\stfCD2.tmp
C:\DOCUME~1\Jake\LOCALS~1\Temp\winlognn.exe
C:\DOCUME~1\Jake\LOCALS~1\Temp\csrssc.exe

C:\Documents and Settings\Jake\Application Data\Microsoft\Windows\ctvtgbv.exe

C:\Documents and Settings\Jake\Application Data\SpeedRunner\SpeedRunner.exe

R3 - URLSearchHook: AIM Toolbar Search Class - {03402f96-3dc7-4285-bc50-9e81fefafe43} - C:\Program Files\AIM Toolbar\aimtb.dll
R3 - URLSearchHook: AOLSearchHook Class - {54EB34EA-E6BE-4CFD-9F4F-C4A0C2EAFA22} - C:\Program Files\AIM Search\AOLSearch.dll
R3 - URLSearchHook: AOLTBSearch Class - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll (file missing)
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll (file missing)
O3 - Toolbar: AIM Toolbar - {61539ecd-cc67-4437-a03c-9aaccbd14326} - C:\Program Files\AIM Toolbar\aimtb.dll


O4 - HKLM\..\Run: [lrijh8s73jhbfgfd] C:\DOCUME~1\Jake\LOCALS~1\Temp\winlognn.exe
O4 - HKLM\..\Run: [7016d62b] rundll32.exe "C:\WINDOWS\system32\kauftjcr.dll",b


O4 - HKCU\..\Run: [cogad] "C:\Documents and Settings\Jake\Application Data\cogad\cogad.exe" 61A847B5BBF72813338B2B27128065E9C084320161C4661227 A755E9C2933154389A
O4 - HKCU\..\Run: [lrijh8s73jhbfgfd] C:\DOCUME~1\Jake\LOCALS~1\Temp\winlognn.exe
O4 - HKCU\..\Run: [tezrtsjhfr84iusjfo84f] C:\DOCUME~1\Jake\LOCALS~1\Temp\csrssc.exe

O4 - HKCU\..\Run: [SpeedRunner] C:\Documents and Settings\Jake\Application Data\SpeedRunner\SpeedRunner.exe
O4 - HKCU\..\Run: [SfKg6wIP] C:\Documents and Settings\Jake\Application Data\Microsoft\Windows\ctvtgbv.exe

O4 - HKUS\S-1-5-21-2579638799-496496606-2279891838-1005\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl (User 'Jesse')


O7 - HKCU\Software\Microsoft\Windows\CurrentVersion\Pol icies\System, DisableRegedit=1
O8 - Extra context menu item: &AIM Toolbar Search - C:\Documents and Settings\All Users\Application Data\AIM Toolbar\ieToolbar\resources\en-US\local\search.html
O8 - Extra context menu item: &AOL Toolbar Search - res://c:\program files\aol\aol toolbar 2.0\aoltbhtml.dll/search.html

O9 - Extra button: AIM Toolbar - {0b83c99c-1efa-4259-858f-bcb33e007a5b} - C:\Program Files\AIM Toolbar\aimtb.dll

O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe


O20 - AppInit_DLLs: xnobnm.dll
O22 - SharedTaskScheduler: erajhsf8743kjrngjnf - {D5BF4552-94F1-42BD-F434-3604812C807D} - C:\WINDOWS\system32\gsdrgfdrrgnd.dll

Get rid of Nortons, its useless.
NOD32 for a pay AV or Avast for a free one.
And also download Spybot and Malware Bytes, run both.

You need to run antispyware on a regular basis, twice a week say. Especially considering the illegal downloading you do.
pctek (84)
741734 2009-01-24 21:17:00 I'm pretty sure I deleted all the right stuff but the computer does not seem completely fixed. For example, when I try to go to trend micro house call to run a virus scan, it redirects me to another site or says that trend micro can not be accessed. Here is the new hjt log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:15:25 PM, on 1/24/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\chatsupport.palm.com\bin\tgsrvc.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Orb Networks\Orb\bin\OrbTray.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Palm\Hotsync.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
C:\Program Files\MagicDisc\MagicDisc.exe
C:\Program Files\Orb Networks\Orb\bin\Orb.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

O2 - BHO: (no name) - {26025ad0-6fb9-41d9-b8fa-ca38fd23c431} - C:\WINDOWS\system32\hgGyyWqO.dll
O2 - BHO: C:\WINDOWS\system32\gsdrgfdrrgnd.dll - {d5bf4552-94f1-42bd-f434-3604812c807d} - C:\WINDOWS\system32\gsdrgfdrrgnd.dll
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe
O4 - HKLM\..\Run: [TuneClone] C:\Program Files\TuneClone\TuneClone.exe /silence
O4 - HKLM\..\Run: [VirtualCloneDrive] "C:\Program Files\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe" /s
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [igndlm.exe] C:\Program Files\IGN\Download Manager\DLM.exe /windowsstart /startifwork
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Orb] C:\Program Files\Orb Networks\Orb\bin\OrbTray.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKUS\S-1-5-21-2579638799-496496606-2279891838-1005\..\Run: [Windows Media Center] RunDLL32.exe C:\WINDOWS\ehome\ehuihlp.dll,BootMediaCenter (User 'Jesse')
O4 - HKUS\S-1-5-21-2579638799-496496606-2279891838-1005\..\Run: [igndlm.exe] C:\Program Files\IGN\Download Manager\DLM.exe /windowsstart /startifwork (User 'Jesse')
O4 - HKUS\S-1-5-21-2579638799-496496606-2279891838-1005\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'Jesse')
O4 - HKUS\S-1-5-21-2579638799-496496606-2279891838-1005\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User 'Jesse')
O4 - HKUS\S-1-5-21-2579638799-496496606-2279891838-1005\..\Run: [ares] "C:\Program Files\Ares\Ares.exe" -h (User 'Jesse')
O4 - S-1-5-21-2579638799-496496606-2279891838-1005 Startup: BJ Status Monitor Canon MP390 Series Printer.lnk = C:\Documents and Settings\Jesse\cnmss Canon MP390 Series Printer (Local).exe (User 'Jesse')
O4 - S-1-5-21-2579638799-496496606-2279891838-1005 User Startup: BJ Status Monitor Canon MP390 Series Printer.lnk = C:\Documents and Settings\Jesse\cnmss Canon MP390 Series Printer (Local).exe (User 'Jesse')
O4 - Startup: MagicDisc.lnk = C:\Program Files\MagicDisc\MagicDisc.exe
O4 - Global Startup: HOTSYNCSHORTCUTNAME.lnk = C:\Program Files\Palm\Hotsync.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: KODAK Software Updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O20 - Winlogon Notify: winctrl32 - C:\WINDOWS\SYSTEM32\WinCtrl32.dll
O20 - Winlogon Notify: yayxwtQj - C:\WINDOWS\SYSTEM32\yayxwtQj.dll
O22 - SharedTaskScheduler: erajhsf8743kjrngjnf - {D5BF4552-94F1-42BD-F434-3604812C807D} - C:\WINDOWS\system32\gsdrgfdrrgnd.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\Program Files\Common Files\supportsoft\bin\ssrc.exe
O23 - Service: SupportSoft Repair Service (chatsupport.palm.com) (tgsrvc_chatsupport.palm.com) - SupportSoft, Inc. - C:\Program Files\chatsupport.palm.com\bin\tgsrvc.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 7025 bytes


Thank you for the help
And downloading is not illegal if you are backing up legally owned media :)
jake1192 (13816)
741735 2009-01-24 21:29:00 Disable system restore

Tick these then tick fix checked

Close browsers

O2 - BHO: (no name) - {26025ad0-6fb9-41d9-b8fa-ca38fd23c431} - C:\WINDOWS\system32\hgGyyWqO.dll

O2 - BHO: C:\WINDOWS\system32\gsdrgfdrrgnd.dll - {d5bf4552-94f1-42bd-f434-3604812c807d} - C:\WINDOWS\system32\gsdrgfdrrgnd.dll

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O20 - Winlogon Notify: winctrl32 - C:\WINDOWS\SYSTEM32\WinCtrl32.dll

O20 - Winlogon Notify: yayxwtQj - C:\WINDOWS\SYSTEM32\yayxwtQj.dll

O22 - SharedTaskScheduler: erajhsf8743kjrngjnf - {D5BF4552-94F1-42BD-F434-3604812C807D} - C:\WINDOWS\system32\gsdrgfdrrgnd.dll

Uninstall all versions of Java, its out of date, then update it

Uninstall Symantec, install something better

Then reboot, then get ccleaner (www.ccleaner.com)

Install it click on run cleaner

Get trojan remover and malwarebytes in my sig, update both then scan. Then select all options under utilities in trojan remover

You dont need ares to back up local media, we're not that stupid
Speedy Gonzales (78)
741736 2009-01-24 22:13:00 I did all that stuff and installed and ran ccleaner but I am still having problems. The virus does not allow me to run Malwarebytes (or seemingly any anti-virus program) and on a Trojan-Remover quick scan, several notifications came up about locked files, adware, or trojans that could not be removed, but my free trial of Trojan-Remover expired and I cannot pay for the full version... Where should I go from here? jake1192 (13816)
741737 2009-01-24 22:17:00 Did you disable system restore?

Uninstall Symantec and install Avast Home its free

Post another log
Speedy Gonzales (78)
741738 2009-01-24 23:02:00 System restore is disabled .

When I tried to install Avast, I once again was redirected from the website . It allowed me to get to . com/Avast/" target="_blank">official--site . com but I did not install anything off that site, thinking it was probably a fraud .

I'm fairly sure I don't have Symantec and it is part of the virus . There is no symantec under program files, no program under add/remove, and the only place I can find symantec is under C:\Program Files\Common Files, where I cannot delete the folder because of the SNDSrvc . exe process .

Here is the hjt log, a few deleted items from the first one have reappeared .

Logfile of Trend Micro HijackThis v2 . 0 . 2
Scan saved at 6:02:16 PM, on 1/24/2009
Platform: Windows XP SP2 (WinNT 5 . 01 . 2600)
MSIE: Internet Explorer v6 . 00 SP2 (6 . 00 . 2900 . 2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss . exe
C:\WINDOWS\system32\winlogon . exe
C:\WINDOWS\system32\services . exe
C:\WINDOWS\system32\lsass . exe
C:\WINDOWS\system32\svchost . exe
C:\WINDOWS\System32\svchost . exe
C:\WINDOWS\system32\spoolsv . exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService . exe
C:\WINDOWS\eHome\ehRecvr . exe
C:\WINDOWS\eHome\ehSched . exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService . exe
C:\WINDOWS\system32\svchost . exe
C:\Program Files\iPod\bin\iPodService . exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM . EXE
C:\WINDOWS\System32\svchost . exe
C:\WINDOWS\System32\svchost . exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc . exe
C:\WINDOWS\system32\svchost . exe
C:\Program Files\chatsupport . palm . com\bin\tgsrvc . exe
C:\WINDOWS\Explorer . EXE
C:\WINDOWS\System32\svchost . exe
C:\Program Files\Common Files\Real\Update_OB\realsched . exe
C:\Program Files\iTunes\iTunesHelper . exe
C:\Program Files\Elaborate Bytes\VirtualCloneDrive\VCDDaemon . exe
C:\WINDOWS\system32\ctfmon . exe
C:\Program Files\Orb Networks\Orb\bin\OrbTray . exe
C:\Program Files\Messenger\msmsgs . exe
C:\Program Files\Palm\Hotsync . exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08 . exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare . exe
C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater . exe
C:\WINDOWS\system32\dllhost . exe
C:\Program Files\Orb Networks\Orb\bin\Orb . exe
C:\WINDOWS\system32\svchost . exe
C:\Program Files\Mozilla Firefox\firefox . exe
C:\DOCUME~1\Jake\LOCALS~1\Temp\csrssc . exe
C:\Program Files\Trend Micro\HijackThis\HijackThis . exe

O4 - HKLM\ . . \Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched . exe" -osboot
O4 - HKLM\ . . \Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper . exe"
O4 - HKLM\ . . \Run: [hpqSRMon] C:\Program Files\HP\Digital Imaging\bin\hpqSRMon . exe
O4 - HKLM\ . . \Run: [TuneClone] C:\Program Files\TuneClone\TuneClone . exe /silence
O4 - HKLM\ . . \Run: [VirtualCloneDrive] "C:\Program Files\Elaborate Bytes\VirtualCloneDrive\VCDDaemon . exe" /s
O4 - HKCU\ . . \Run: [igndlm . exe] C:\Program Files\IGN\Download Manager\DLM . exe /windowsstart /startifwork
O4 - HKCU\ . . \Run: [ctfmon . exe] C:\WINDOWS\system32\ctfmon . exe
O4 - HKCU\ . . \Run: [Orb] C:\Program Files\Orb Networks\Orb\bin\OrbTray . exe
O4 - HKCU\ . . \Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs . exe" /background
O4 - HKCU\ . . \Run: [tezrtsjhfr84iusjfo84f] C:\DOCUME~1\Jake\LOCALS~1\Temp\csrssc . exe
O4 - Startup: MagicDisc . lnk = C:\Program Files\MagicDisc\MagicDisc . exe
O4 - Global Startup: HOTSYNCSHORTCUTNAME . lnk = C:\Program Files\Palm\Hotsync . exe
O4 - Global Startup: HP Digital Imaging Monitor . lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08 . exe
O4 - Global Startup: Kodak EasyShare software . lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare . exe
O4 - Global Startup: KODAK Software Updater . lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater . exe
O7 - HKCU\Software\Microsoft\Windows\CurrentVersion\Pol icies\System, DisableRegedit=1
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL . EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1 . 6 . 0_07\bin\ssv . dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1 . 6 . 0_07\bin\ssv . dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR . DLL
O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO . dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs . exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs . exe
O22 - SharedTaskScheduler: erajhsf8743kjrngjnf - {D5BF4552-94F1-42BD-F434-3604812C807D} - C:\WINDOWS\system32\gsdrgfdrrgnd . dll
O23 - Service: Apple Mobile Device - Apple, Inc . - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService . exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService . exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT . exe
O23 - Service: iPod Service - Apple Inc . - C:\Program Files\iPod\bin\iPodService . exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc . exe
O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc . - C:\Program Files\Common Files\supportsoft\bin\ssrc . exe
O23 - Service: SupportSoft Repair Service (chatsupport . palm . com) (tgsrvc_chatsupport . palm . com) - SupportSoft, Inc . - C:\Program Files\chatsupport . palm . com\bin\tgsrvc . exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService . exe

--
End of file - 5444 bytes
jake1192 (13816)
741739 2009-01-24 23:09:00 Tick these entries, then tick fix checked

Close browsers

C:\DOCUME~1\Jake\LOCALS~1\Temp\csrssc.exe

O4 - HKCU\..\Run: [tezrtsjhfr84iusjfo84f] C:\DOCUME~1\Jake\LOCALS~1\Temp\csrssc.exe

O22 - SharedTaskScheduler: erajhsf8743kjrngjnf - {D5BF4552-94F1-42BD-F434-3604812C807D} - C:\WINDOWS\system32\gsdrgfdrrgnd.dll <- delete this file after you reboot

O7 - HKCU\Software\Microsoft\Windows\CurrentVersion\Pol icies\System, DisableRegedit=1

Then reboot

Then uninstall all versions of Java, then update it
Speedy Gonzales (78)
741740 2009-01-24 23:34:00 edit: whoops - didn't see you are running Firefox..... jwil1 (65)
741741 2009-01-25 00:56:00 I have no idea what that last guy mean with his post but after fixing those and restarting, i could not delete the file that you said to .

I did, however, manage to install avast home and I'm scanning the computer now . It is finding a bunch of things so hopefully once the scan is finished the computer will be fine .
jake1192 (13816)
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