| Forum Home | ||||
| PC World Chat | ||||
| Thread ID: 79157 | 2007-05-10 03:35:00 | Telstra Clear's scary email | netchicken (4843) | PC World Chat |
| Post ID | Timestamp | Content | User | ||
| 548740 | 2007-05-10 03:35:00 | Just got this email from TC. IMPORTANT INFORMATION ABOUT YOUR ACCOUNT -------------------------------------------------------------------- High Speed Service: HighSpeed Service You have now used 65 additional block[s] of usage, on your TelstraClear HighSpeed Internet plan for the period to 29/05/2007. Additional usage blocks are charged at $2.95 per block of 500 megabytes, regardless of the number of megabytes you use from that block. We will endeavour to send you another reminder email if you use additional usage blocks. Regards TelstraClear Internet Services Team --------------------------------------------------------- 65 additional blocks at $3 each!! But the month has just begun!! So I went to check my account and it was replaced by ... --------------------------------------------------------- We are currently investigating issues with the information displayed on the Usage Meter and usage notifications received for some customers. As a result the Usage Meter is currently unavailable. We apologise for the inconvenience and will have this resolved shortly. -------------------------------------------------------------- Phew!! Don't need panic attacks like that :) |
netchicken (4843) | ||
| 548741 | 2007-05-10 03:40:00 | In fact you have used 65000 additional blocks. :thumbs: | Graham L (2) | ||
| 548742 | 2007-05-10 05:44:00 | thank **** it's not just me. 144 extra blocks | plod (107) | ||
| 548743 | 2007-05-10 05:49:00 | Just got this email from TC. IMPORTANT INFORMATION ABOUT YOUR ACCOUNT -------------------------------------------------------------------- High Speed Service: HighSpeed Service You have now used 65 additional block[s] of usage, on your TelstraClear HighSpeed Internet plan for the period to 29/05/2007. Additional usage blocks are charged at $2.95 per block of 500 megabytes, regardless of the number of megabytes you use from that block. We will endeavour to send you another reminder email if you use additional usage blocks. Regards TelstraClear Internet Services Team --------------------------------------------------------- 65 additional blocks at $3 each!! But the month has just begun!! So I went to check my account and it was replaced by ... --------------------------------------------------------- We are currently investigating issues with the information displayed on the Usage Meter and usage notifications received for some customers. As a result the Usage Meter is currently unavailable. We apologise for the inconvenience and will have this resolved shortly. -------------------------------------------------------------- Phew!! Don't need panic attacks like that :) $3 per additional GB is damn expensive. That type of email is apparently happening to all many of telstras customers. I wonder if they will be offering compensation for the worry that the email is going to cause some people. |
rogerp (6864) | ||
| 548744 | 2007-05-10 07:21:00 | $3 per additional GB is damn expensive. That type of email is apparently happening to all many of telstras customers. I wonder if they will be offering compensation for the worry that the email is going to cause some people. 'tis actually $6 per GB. $2.95 for a 500MB block |
roddy_boy (4115) | ||
| 548745 | 2007-05-10 08:06:00 | 'tis actually $6 per GB. $2.95 for a 500MB block This varies depending on your plan. |
somebody (208) | ||
| 548746 | 2007-05-10 08:46:00 | You have now used 93 additional block[s] of usage, on your TelstraClear HighSpeed Internet plan for the period to 20/05/2007. Additional usage blocks are charged at $2.95 per block of 1,024 megabytes, regardless of the number of megabytes you use from that block. Yeah, that was one scary email. Only, I checked the Usage Meter the other day and I'd used < 3Gb (out of 10 Gb allocated) so far this month, so how could that be? |
TideMan (4279) | ||
| 548747 | 2007-05-10 09:07:00 | Yeah, that was one scary email. Only, I checked the Usage Meter the other day and I'd used < 3Gb (out of 10 Gb allocated) so far this month, so how could that be? The thing is, that Telstra claim that it has only affected a few of their customers on their status page. However it appears that there are many affected by it. And just when I was considering switching to their cable offerings. |
rogerp (6864) | ||
| 548748 | 2007-05-10 11:19:00 | I got 399 x 2GB blocks :O But I knew it was impossible as I couldn't use 800GB in 20 days if I tried..... |
george12 (7) | ||
| 548749 | 2007-05-10 20:51:00 | 'tis actually $6 per GB. $2.95 for a 500MB blockI get my human to pay $3 for a 2GB block if i go over my, i mean his 40GB cap.... Someone in the CLUG list just got informed they used 10 grands worth of additional blocks. You humans and your silly systems! ;) |
Pugwash (12210) | ||
| 1 2 | |||||