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Thread ID: 78982 2007-05-04 10:38:00 New House, no telecom connection rogerp (6864) PC World Chat
Post ID Timestamp Content User
546840 2007-05-04 10:38:00 I will soon be moving into a new house in Wellington. The problem is that it doesn't have a telecom phone line into the property. Instead it has a Telstra one and a Saturn box on the outside of the house. This means that I have no choice but to use Telstra for my broadband, which I think is cable, unless I pay to put in a telecom line, which I have heard is very expensive to install.
The problem is, that after going to the Telstra website, it is going to be quite expensive for my intenet requirements, compared to what I can get with ADSL providers such as xnet. Especially if I need to purchase additional bandwidth. Anyone know if I have telstra cable broadband, whether I can still use an ADSL provider, or am I stuck with telstra. Also are telecom likely to give me a free install , if I contact them to set me up with a connection, rather than using telstra. I notice that telstra offer a free connection if I switch from telecom to telstra, so I am wondering if telecom do the same thing.

It is going to cost me $ 102.90 per month with telstra with 20GB of bandwidth(with extra bandwidth @$3 per GB), with 4mbit download speed. Compared to $89.95 with telecom based adsl with 25GB of bandwidth (with extra bandwidth @$1 per GB), with 8mbit download speed. Also I won't be able to use my wireless adsl modem with telstra, as telstra provide their own special cable modem.
rogerp (6864)
546841 2007-05-04 10:59:00 We don't know where the house is so we can't ring Telecom for you :) PaulD (232)
546842 2007-05-04 11:04:00 Ring telecom and tell them that the house you are moving to has telstra and that you are looking at getting it hooked up, ask them what they (telecom)can do for you cause they probably won't like the idea of losing a customer to telstra.

just a thought.
radium (8645)
546843 2007-05-04 11:14:00 Be aware that the cost of Telstra's plan which you quote includes a phone line, whereas it looks as though the price you have for Xnet doesn't include a phone line. somebody (208)
546844 2007-05-04 11:28:00 Be aware that the cost of Telstra's plan which you quote includes a phone line, whereas it looks as though the price you have for Xnet doesn't include a phone line.

Thanks, I was using slingshots pricing as a guide, which is $49.95 for 25GB. While a telecom phone line costs $39.95. This makes a total of about $90 /m ,which is quite a bit cheaper than telstra. Therefore I could potentially save $20 a month with telecom, and also would only be paying $1 per GB extra, vs $3/gb with Telstra, which would be a big saving if I was downloading a lot of data. I will give telecom a call, but just wondered if anyone in Wellington has been in the same situation as me, where there is no telecom phone line. I have heard however that telecom do charge a lot of money for a telephone connection. Normally it is the other way around, with people trying to get away from telecom.
rogerp (6864)
546845 2007-05-04 15:05:00 When I was living in Auckland I was a Telstra customer - they proved better than Telecom - in Australia it is quite the reverse. In the third and yet unactioned request for a specific invoice that they charged but I never received I felt compelled to remark that i realised it was silly to expect my request to be met - as I now realised that Customer Service was the name of a department, not something they provided for customers. In Australia their attitude stinks and their service is lousy. KenESmith (6287)
546846 2007-05-04 16:31:00 Thanks, I was using slingshots pricing as a guide, which is $49.95 for 25GB. While a telecom phone line costs $39.95. This makes a total of about $90 /m ,which is quite a bit cheaper than telstra. Therefore I could potentially save $20 a month with telecom, and also would only be paying $1 per GB extra, vs $3/gb with Telstra, which would be a big saving if I was downloading a lot of data. I will give telecom a call, but just wondered if anyone in Wellington has been in the same situation as me, where there is no telecom phone line. I have heard however that telecom do charge a lot of money for a telephone connection. Normally it is the other way around, with people trying to get away from telecom.
Roger if you think Telecom are so great (and I have no doubt from previous posts of yours) go with them but you will be far more satisfied with Telstra and their connection
mikebartnz (21)
546847 2007-05-05 00:30:00 Telstra cable is broadband. Telecom ADSL is definatly not. Peter H (220)
546848 2007-05-05 00:42:00 Roger if you think Telecom are so great (and I have no doubt from previous posts of yours) go with them but you will be far more satisfied with Telstra and their connection

It is the high cost of telstra broadband, that is the reason for wanting ADSL, plus I already have the equipment and a built in wirless hub and router.
I have been with paradise AKA Telstra before, and had billing problems and their customer service sucked, which is a another reason I don't really want to use them. At least with adsl I have a choice of what broadband provider to use and there is competition, while telstra seem to have a monopoly on their network, so if they have a problem there isn't an alternative I can use.
robbyp (2751)
546849 2007-05-05 00:44:00 [QUOTE=rogerp]....It is going to cost me $ 102.90 per month with telstra with 20GB of bandwidth(with extra bandwidth @$3 per GB), with 4mbit download speed. Compared to $89.95 with telecom based adsl with 25GB of bandwidth (with extra bandwidth @$1 per GB), with 8mbit download speed. Also I won't be able to use my Terry Porritt (14)
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