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Thread ID: 96999 2009-01-31 09:27:00 Downloading & Installing Internet Security & Personal Firewall Pensioner (14457) Press F1
Post ID Timestamp Content User
743653 2009-01-31 09:27:00 I need to uninstall Norton and then download Avast anti virus and also Comodo firewall. Is the best/safest way to uninstall first then go to the other sites and download & install the packages in turn or should I download them first, uninstall Norton then start up the new software? Pensioner (14457)
743654 2009-01-31 09:36:00 Just uninstall norton with the norton removal tool, then install Avast! and Comodo.

If you're really scared you'll get a virus during the process, just disconnect after downloading the setup files and scan when you're done.

Blam
Blam (54)
743655 2009-01-31 21:47:00 Best to download the Setup files before you uninstall Nortons, then disconnect from the net, uninstall Nortons.

Then reboot, and install Avast, reboot, install Comodo. Reconnect to net and done!
jwil1 (65)
743656 2009-02-01 10:27:00 OK I've done all that and done gruelling scans but on start up today there is a message 'Comodo Application Agent is not running' and there is a no entry red stamp on the logo in the task bar. I only installed the Firewall not the whole AV package as I have Avast for that.

Does the message mean I do not have Comodo firewall installed properly? Could it conflict with Windows firewall which is at present On? Or is there somewhere I have to 'turn on' Comodo (I did register with them and sumbitted my Key no.)
Pensioner (14457)
743657 2009-02-01 10:31:00 Disable Window's firewall. You shouldnt run both. They'll conflict

Then reboot

You should only have 1 firewall running

What version of Windows is installed?
Speedy Gonzales (78)
743658 2009-02-01 10:56:00 I just did as you suggested Speedy but the result was the same, it's not running although the diagnostic test said there is not a problem.
I've put back Windows firewall again to be safe.
I have Windows XP Home with SP3.
Pensioner (14457)
743659 2009-02-01 11:10:00 Have a read of this (forums.comodo.com not_running-t16841.0.html)

Are you running any any malware/spyware programs in the background like
Winpatrol and maybe teatimer (part of spybot)?? If you are, disable them

Looks like youre not the only one, seeing this error

Or do what a guy did in the 2nd thread above

1. Run services.msc
2. Right click on "COMODO Firewall Pro Helper Service" and choose properties
3. Select "logon" tab and enable the service for the hardware profile
4. Select the general tab and start the service
5. Go to directory "C:\program files\COMODO\Firewall" and run cmdagent.exe
6. Close CFP on tray and start it again

Or if that doesnt work, try this which is the last post above

you have to start in safe mode ........go to program files / comodo / (of course ) lol ......click security.....

(navigate all the "object " idiocy they put in there ) .....add "system" to the "user" list .....give "system" "full control" of comodo..........works like a charm.....;-)

It could be remnants of nortons thats stuffing it up
Speedy Gonzales (78)
743660 2009-02-02 08:56:00 Within my limited understanding and capability I tried the suggestions/read "this" but the situation is the same. However after closing the Comodo main window a message comes up on the barred icon in taskbar that the firewall is still running!
Confusing or what? Perhaps I should just stick to Windows FW - any thoughts?
Pensioner (14457)
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