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Thread ID: 79887	2007-06-04 22:48:00	Phone telstra Clear and wait ... and wait .. and wait	netchicken (4843)	PC World Chat

Post ID	Timestamp	Content	User
556084	2007-06-04 22:48:00	my broadband is screwing up so at about 8:30 this morning decided to ring technical assistance for help - through the Paradise help... its now 9:50 I am still waiting on the phone. In that time I have managed to make breakfast, and work on the net. The biggest joke of all is the phone rings, then clicks straight over to a message, saying how "your call is important to us" and the wait period is 60 minutes. But for the phone to ring I doubt if anyone is actually there working.	netchicken (4843)
556085	2007-06-05 02:14:00	Still on hold??	CYaBro (73)
556086	2007-06-05 03:13:00	I gave up and sent them an abusive message instead. I mmight get a reply before 2008, if I am lucky ....	netchicken (4843)
556087	2007-06-05 04:50:00	Well, these are all communications companies. Do you expect them to want to talk to customers? Your money is important to them. :thumbs:	Graham L (2)
556088	2007-06-05 04:56:00	Well, these are all communications companies. Do you expect them to want to talk to customers? Your money is important to them. :thumbs: I had exactly the same experince with Telstra just recently and got sick of it so i rang up and made a query about broadband and got them to ring me back. They rang back and I canceled my dial up account. That was the only way i could get through.	winmacguy (3367)
556089	2007-06-05 06:40:00	I once got the message that they couldn't help me that day!!! Needless to say, they no longer get my cash.	wotz (335)
556090	2007-06-05 06:41:00	choose the buy option, you'll probably get through straight away then ask to be transferred to the right dept, it might be quicker	sam m (517)
556091	2007-06-05 11:35:00	Yup, you absolutely will. Tried calling Woosh and asked for the sales department and I had someone answer before my finger even came off the key.	beeswax34 (63)
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