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Thread ID: 97420 2009-02-15 01:43:00 cannot install new hardware nerd (109) Press F1
Post ID Timestamp Content User
748066 2009-02-15 01:43:00 i bought a new mp3 player(ipod broke), its a samsung ypu4jqr 2gb mp3 player.

i installed the software it had(didnt need to tho cuz its plug and play)
i put it into my computer and the install new hardware thing came up. i tried installing it and cannot install new hardware comes up

i resarched a bit and i was just going thru an old pcworld mag and i found the link to this site:

tinyurl.com

i went on it, did everything i had to dobut it still didnt work!!
i need hepl please!!! this isnt the first time that this has happened either, bought an external hdd a while ago and that didnt work either so i took it back. now this!!!

ill upload a pic
nerd (109)
748067 2009-02-15 02:21:00 So its a PCI card thats bringing up that error?

Did you reboot after, because it should work, after giving it permission in the registry

I used to get the same error yrs ago and that site fixed it

Try plugging it into a USB port instead
Speedy Gonzales (78)
748068 2009-02-15 02:28:00 i wouldnt know, if i reboot the pc wil it work?

i did the second solution to it because i didnt know what subkey it was. how do you know if its a usb port or not? its the one on the front, lol
nerd (109)
748069 2009-02-15 02:37:00 Well usually that error appears if youre using a PCI card.

So, it sounds like youre using a USB 2 PCI card??

I've never seen that error, when using plugging something into an onboard USB port

This is the main entry

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\ENUM\P CI

You'll have to go through every entry under this (and look on the right), to see what it belongs to
Speedy Gonzales (78)
748070 2009-02-15 02:53:00 i restarted and it still doesnt work, ill have to do all this other stuff on a later date cuz i have to go with my friends right now.

Yes, it is usb 2.0
nerd (109)
748071 2009-02-17 04:50:00 bump? nerd (109)
748072 2009-02-17 06:18:00 So did you do method 1? Speedy Gonzales (78)
748073 2009-02-17 07:02:00 no i did method 2

also, i found this site too:

support.microsoft.com

i would do it but i disnt get a xp disc when i bought my computer. is there any other way to do this?
nerd (109)
748074 2009-02-17 07:06:00 Well if youre on broadband, I'll check it out from here with teamviewer.

If you want
Speedy Gonzales (78)
748075 2009-02-17 07:11:00 One assumes you have XP?

Have you tried to uninstall the software you installed?

If you have XP go to device manager and uninstall your USB devices (Listed under Universal Serial Bus"

Make sure the player is not connected to the PC, then reboot the computer and allow it to reinstall the Universal Serial Bus drivers.

Then try plugging your player into your computer without reinstalling the device drivers

I wouldn't be playing with the registry too early
Myth (110)
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