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| Thread ID: 143903 | 2017-05-09 21:10:00 | USB Device not recognised | bk T (215) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 1435084 | 2017-05-09 21:10:00 | This morning, when I turned ON my Win10 PC, the following notification pops up: 8028 There isn't any USB device other than my keyboard and mouse connected to this PC. Both of my keyboard and mouse are working fine and am using it right now. How to trouble-shoot this issue? |
bk T (215) | ||
| 1435085 | 2017-05-09 21:20:00 | That can sometimes pop up if you have something plugged in ( USB drive for example) remove it without actually using the safe removal, and Windows hasn't actually released it. Rebooting often fixes it. If it s happening all the time then there's a USB problem someplace. You may need to go into device manager and remove the USB port that's concerned/ showing an error, and reboot, thus reinstalling it again automatically. The other cause, is that as the message says, a USB device has failed. |
wainuitech (129) | ||
| 1435086 | 2017-05-09 21:56:00 | Thanks, wainuitech for your prompt reply. :) Checked Device Manager and found a yellow triangle : Unknown USB Device (Device Descriptor Request Failed.) as shown below: 8029 I uninstalled and rebooted my PC, but it still shows up. I have installed all the necessary drivers from the Manufacturer except the 'Asmedia USB3' as Windows could not find the hardware (something to that effect) It's Asus Z97-A motherboard. |
bk T (215) | ||
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