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Thread ID: 97838	2009-03-01 08:30:00	Invalid CD Key	bk T (215)	Press F1

Post ID	Timestamp	Content	User
752513	2009-03-01 08:30:00	Reinstall XP Home using a slipstreamed SP3 CD and when I keyed in the CD Key (from the COA sticker at the back of this laptop, it says invalid product key! I've checked many times that they key is correct. What shall I do next?	bk T (215)
752514	2009-03-01 08:31:00	Ring up M$ and they'll give you a new key. Just say the system was damaged so you had to reinstall	Blam (54)
752515	2009-03-01 08:33:00	Where did the version of XP come from?? Did you use the restore disks or something?? If you didnt, thats why	Speedy Gonzales (78)
752516	2009-03-01 08:56:00	Sometimes SP3 installs come up with that error message if using an older key- you have two choices - call MS as mentioned above or use the original Install CD of XP and then upgrade to SP3 Via windows updates.	wainuitech (129)
752517	2009-03-01 09:08:00	What number should I call? Is it too late to phone them now?	bk T (215)
752518	2009-03-01 09:20:00	They are open 24 /7 Microsoft = 0800 676 334 But you will need to try and activate the PC via telephone method , there will be a 42 digit number you punch in Via the phone - follow the prompts - then finally you get to speak to a real person. Tell them whats happened, then will ask a couple of questions - is the OS on any other PC etc - they will then give you a new 42 digits to type in and bingo - all go. ( or should be)	wainuitech (129)
752519	2009-03-01 09:49:00	They are open 24 /7 Microsoft = 0800 676 334 But you will need to try and activate the PC via telephone method , there will be a 42 digit number you punch in Via the phone - follow the prompts - then finally you get to speak to a real person. Tell them whats happened, then will ask a couple of questions - is the OS on any other PC etc - they will then give you a new 42 digits to type in and bingo - all go. ( or should be) Thanks wainu. My problem now is, I can't even complete the installation process - stuck at the Product Key. Just rang them and was told to phone them tomorrow as their office hrs are from 9 - 5, Mon to Friday. PH: 0800 800 004 BTW, is there a way to remove SP3 from the slipstreamed CD?	bk T (215)
752520	2009-03-01 09:58:00	OK you have to have got to the point of activating and failing for the phone support I mentioned other wise you wont get the 42 digits you need to put in via the phone. Just tried the MS number 0800 676 334 at the Real time, Not forum time of 10.48pm - went straight through - you would have to select option 2 - activate XP, Vista etc. THEN punch in via the phone the 42 Digits as mentioned previously. Once SP3 is slipstreamed in - its there - you will more than likely need to use the original CD to install. As Far as I know, only if its installed as a update in windows can you remove it.	wainuitech (129)
752521	2009-03-01 10:27:00	OK you have to have got to the point of activating and failing for the phone support I mentioned other wise you wont get the 42 digits you need to put in via the phone. Just tried the MS number 0800 676 334 at the Real time, Not forum time of 10.48pm - went straight through - you would have to select option 2 - activate XP, Vista etc. THEN punch in via the phone the 42 Digits as mentioned previously. Once SP3 is slipstreamed in - its there - you will more than likely need to use the original CD to install. As Far as I know, only if its installed as a update in windows can you remove it. Problem is, this laptop doesn't come with any recovery CD, and unfortunately the recovery partition has been wiped off! The CD I have now belongs to a friend of mine. Looks like I got no choice but to wait until tomorrow.	bk T (215)
752522	2009-03-01 12:23:00	Aaaah, see thats it right there! The CD you have belongs to a friend. There's many different versions of XP Home or XP Pro, such as: XP Home OEM XP Home Retail XP Home VLK (Enterprise) XP Home Dell OEM XP Home IBM OEM XP Pro OEM XP Pro Retail XP Pro VLK (Enterprise) .... You get my point Just because yours says "XP Home" and your friends says "XP Home" doesnt mean the two are specifically compatible. You could be trying to enter an XP Home Retail CD key into an XP Home OEM CD which wont work. Depending on if this is true or not, it could be that no amount of trying to activate will solve the issue, and you may need to re-request the correct media from your PC Manufacturer or Microsoft, or potentially see if Microsoft will give you a new Product Key (Doubtful). Good luck ;) Chill.	Chilling_Silence (9)
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