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Thread ID: 97908	2009-03-03 23:54:00	COMPUTER CRASHED: NEED HELP ASAP	Citizen_of_Saturn (8765)	Press F1

Post ID	Timestamp	Content	User
753117	2009-03-03 23:54:00	Hey everyone. I'm in need of some urgent assistance here. I was selecting a few options in the program "GhostSurf", when a few moments later, my computer abruptly shut off. I re-started it and received the forthcoming error message: "Windows could not start because the following file is missing or corrupt: \WINDOWS\SYSTEM32\CONFIG\SYSTEM" It then instructs me to insert the original set-up CD-ROM and click "R" to repair. I don't have the original set-up CD-ROM for Windows XP Home Edition in my possession, owing to the fact that that my computer came with it already installed. So, I simply went ahead and purchased a new one at the store, thinking I was ok because the original product key was still on a sticker located on the side of my computer box. I inserted it into my computer, and everything appeared to be running smoothly, when as it began to finally run Windows, I received the following error message: "The application or DLL C:\WINDOWS\system32\SHSVCS.dll is not a valid Windows image. Please check this against your installation diskette." I don't know how to possibly "check this against my installation diskette" - or what that even means, precisely - so I simply click "OK". Nothing happens. The entire screen is black. I can't even turn off my computer by pressing the "ON/OFF" button on the box. I have to unplug it and re-plug it in again. I'm extremely frustrated and perplexed. I haven't the vaguest notion of what to do. I don't want to lose all my data. Assistance would be greatly valued as soon as plausible. And for whatever its worth, my computer is a Dell Dimension 2400. Thanks, Citizen	Citizen_of_Saturn (8765)
753118	2009-03-04 00:20:00	I don't have the original set-up CD-ROM for Windows XP Home Edition in my possession, So, I simply went ahead and purchased a new one at the store, I inserted it into my computer, and everything appeared to be running smoothly, when as it began to finally run Windows, I received the following error message: "The application or DLL C:\WINDOWS\system32\SHSVCS.dll is not a valid Windows image. Please check this against your installation diskette." All you needed to do was borrow a Win CD. Did you run a repair? This is the SECOND option when you boot off the CD - the first R for Recovery Console or Enter to Intsall, you choose enter, then it asks R for Repair or do a fresh install.	pctek (84)
753119	2009-03-04 05:34:00	Before you do anything-back up your data first. Slave the hard drive onto another pc or use a live cd	Blam (54)
753120	2009-03-04 08:22:00	Do as Blam6 says if you can. Then follow these instructions:- support.microsoft.com HTH.	Sweep (90)
753121	2009-03-04 16:05:00	Will my information be completely wiped out if I don't save my hard drive on a back-up CD? Please respond ASAP. I'm completely ignorant about this sort of thing and could use all the information I can get.	Citizen_of_Saturn (8765)
753122	2009-03-04 16:51:00	A Live linux cd would be one way to get yr data and do the repair.Can you borrow one preferably with someone to run it for you and do the repair. f you get the error: Windows could not start because the following files are missing or corrupt \WINDOWS\SYSTEM32\CONFIG\SYSTEM or \WINDOWS\SYSTEM32\CONFIG\SOFTWARE 1. Insert and boot from your WindowsXP CD. 2. At the first R=Repair option, press the R key 3. Press the number that corresponds to the correct location for the installation of Windows you want to repair. Typically this will be #1 4. Enter in the administrator password when requested 5. cd \windows\system32\config 6. Depending on which section was corrupted: ren software software.bad or ren system system.bad 7. Depending on which section was corrupted copy \windows\repair\system copy \windows\repair\software 8. Take out the CD ROM and type exit	kjaada (253)
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