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Thread ID: 81614 2007-08-01 23:13:00 Our house is falling apart! Greg (193) PC World Chat
Post ID Timestamp Content User
575347 2007-08-09 18:46:00 Interesting..that 16 year part.

Here in the US..there is a lifetime warrantee on code violations and failure to comply with chapters of the Professional Builder's Code of Ethics if they have left something out of a home or failed to adhere to standards in place at the time of sign-off by inspectors.

That means if you discover in 40 years that they left out insulation or sealers for example, you can invoke the builder's bond or insurance to repair/replace what's missing when you discover it.

There is a discovery limit however. AFTER you discover a fault or omission, you have a year and a day to get it filed for the claim to be valid.

I have seen a fire that caused the walls to be opened by the fire department where they found that fireblocks were missing between the studs and the owner had the original builder replace ALL the walls and subfloors upon that discovery..which, by the way also repaired all the fire damage too..so the insurance company was very happy to not have to pay for the loss except for some furniture and personal effects.
SurferJoe46 (51)
575348 2007-08-09 21:20:00 So what if there is no record of the original builder, or he's no longer in business or you can't track him down?

Martynz
martynz (5445)
575349 2007-08-09 23:33:00 Happy resolutions!

And unbelievable great service from Sky.

After taking several persons' advice I called Sky yesterday and told them about the problem. Lo and behold, a technician pitched up this morning, replaced the tile with one from a 'safe' part of the roof, and will be back this afternoon with a spare to replace the one he borrowed.

Not only that - he noticed some hairline fractures in a few other tiles, which he sealed with silicone.

Amazing service!
Greg (193)
575350 2007-08-10 01:13:00 So what if there is no record of the original builder, or he's no longer in business or you can't track him down?

Martynz

That's what the escrowed bonds are for...I think they are held in escrow for 50 years or so.....then there's always product liability laws that can go after builders still in business...even though they might be moved to another state, where it then becomes a federal enforcement situation.
SurferJoe46 (51)
575351 2007-08-10 01:16:00 Happy resolutions!

And unbelievable great service from Sky.

After taking several persons' advice I called Sky yesterday and told them about the problem. Lo and behold, a technician pitched up this morning, replaced the tile with one from a 'safe' part of the roof, and will be back this afternoon with a spare to replace the one he borrowed.

Not only that - he noticed some hairline fractures in a few other tiles, which he sealed with silicone.

Amazing service!

Did you record this rare moment?:lol:
rob_on_guitar (4196)
575352 2007-08-10 01:26:00 Did you record this rare moment?:lol:hehe. Nah, but the evidence is that the rain isn't coming through the ceiling anymore. No, wait... it isn't raining. :rolleyes: Greg (193)
575353 2007-08-10 01:28:00 Happy resolutions!

And unbelievable great service from Sky .

After taking several persons' advice I called Sky yesterday and told them about the problem . Lo and behold, a technician pitched up this morning, replaced the tile with one from a 'safe' part of the roof, and will be back this afternoon with a spare to replace the one he borrowed .

Not only that - he noticed some hairline fractures in a few other tiles, which he sealed with silicone .

Amazing service!

but did he or will they fix the cause of the problem ie the incorrectly mounted mount ??

if it dosn't get fixed it will only break tiles again .
tweak'e (69)
575354 2007-08-10 03:06:00 but did he or will they fix the cause of the problem ie the incorrectly mounted mount ??

if it dosn't get fixed it will only break tiles again . Who knows - not me . I'm just pleased the immediate problem is fixed, and I suppose if it breaks again then they'll be good enough to return and re-fix the problem . I'm not complaining . :)
Greg (193)
575355 2007-08-10 04:25:00 Great outcome! I'm pleased your problem has been resolved.
Cheers
Richard (739)
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