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Thread ID: 98303 2009-03-19 07:31:00 Laptop can't standby Faded_Mantis (79) Press F1
Post ID Timestamp Content User
757793 2009-03-19 07:31:00 I recently bought a second hand laptop. The person who sold it to me hadn't reinstalled windows, so I did this myself. The laptop didn't come with a manufacturers CD so I was using a standard XP Pro SP2 disk.

The problem is that the option for entering standby is greyed out when I go start>shutdown, and the option to set the computer to enter standby when I close the screen isn't available in the normal place either. These options were both available before I reinstalled windows.

I'm suspecting this is a driver issue or something like that, although I'm not sure which driver I should try first. It doesn't help that it's a PC Company laptop which didn't come with a driver CD. It's a generic model (G731) which was also soldby winbook and a company whose name I forget, something like ECS.

Any suggestions on how I can fix this? 		Faded_Mantis (79)
757794 2009-03-19 07:41:00 Install the latest video drivers. If that doesn't work, try this:

Go to control panel>Click the "System" icon within the "Performance and Maintenance " section

Select the "Advanced" tab across the top>

Click "Settings" within the "Performance" section>Select the "Advanced" tab

Near the bottom there is a "Change" button, click this

Within the "Virtual memory" section there is a button "System managed size"

Click this then click ok, then restart


Blam 		Blam (54)
757795 2009-03-19 08:51:00 The graphics driver update has done the job. I can enter standby now.

But there is a new problem, when the computer enters standby the screen goes a bit fuzzy looking (with the "entering standby" message behind it). The colour slowly disapears until I'm looking at what seems to be a blank screen with the LCD light still shining through in parts. It didn't do this when I origionally got it.

I'll upload some photos for anyone who might be able to help. Unfortunatally I'm not near a computer with software to resize photos for the net (other than crappy old windows paint) so I'll get them up later tonight or tomorrow. 		Faded_Mantis (79)
757796 2009-03-19 08:59:00 I don't quite understand that, could you upload the pics?

IIRC PF1 automatically compresses images to an appropriate size 		Blam (54)
757797 2009-03-19 09:05:00 Try turning down hardware acceleration

1. Right click Desktop>Properties
2. Go to "Settings" tab>Select Advanced button
3. Click on the Troubleshoot tab.
4. Move Slider two notches to the left

See if that solves the problem

GoodLuck!
Blam 		Blam (54)
757798 2009-03-19 11:43:00 Changing the hardware acceleration didn't help. I even tried 3 and 4 notches to the left as well.

Here are the images. I was going to link them externally. I'd forgotten that vBulletin forums let you upload images. Press F1 ended up resizing them when I added them to attached files anyway.

[EDIT]
Forgot to add. The first screen was around 30-60 seconds after entering standby, it's frozen like that. The 2nd screen was 10-15 mins after entering standby, the screen slowly fades to black like that, but the backlight is still on. 		Faded_Mantis (79)
757799 2009-03-19 23:18:00 When you move your mouse, does it resume to normal state?

or stay at the blank screen?

Try going Run>cmd>sfc /scannow

Note space between "c" and "/"

Reboot, and see if the problem persists 		Blam (54)
757800 2009-03-31 01:06:00 Sorry for the late reply.

When I move the mouse it doesn't resume. It stays on the screens shown in the photos

The scan completed, it didn't give a confirmation window at the end. The problem was still there after the restart. 		Faded_Mantis (79)
757801 2009-04-01 01:49:00 Oh I also updated the graphics driver using device manager. I'm going to find out what onboard card it has and see if I can find drivers for it from the manufacturers website. Faded_Mantis (79)
757802 2009-04-01 01:55:00 Did you install ALL of the drivers, inc the chipset drivers?? Speedy Gonzales (78)
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