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| Thread ID: 81839 | 2007-08-08 23:00:00 | Digital Shop | pctek (84) | PC World Chat |
| Post ID | Timestamp | Content | User | ||
| 578391 | 2007-08-08 23:00:00 | These guys are most excellent to deal with. Excellent after sales service, beyond what is required. I had the misfortune to need to contact HP about my printer and we all know what dealing with those call centres is like. I dumped it back on Digital Shop and she went out of her way to sort everything, sparing me hours of extreme irritation. |
pctek (84) | ||
| 578392 | 2007-08-09 01:32:00 | That's great- especially as I have have just had a week of irritation dealing with Parallel Imported. Worst customer service in the world :mad: Maybe we should start a thread of best and worst... or no, wait- what about a poll? :eek: |
Shortcircuit (1666) | ||
| 578393 | 2007-08-09 01:33:00 | especially as I have have just had a week of irritation dealing with Parallel Imported . Worst customer service in the world :mad: I could have told you that . ALways ask first . |
pctek (84) | ||
| 578394 | 2007-08-09 01:47:00 | Bought a dishwasher on Tuesday . Arrived later in the day, and was sitting in the van with no packing or anything . Enquiries revealed they had given me the floor/display appliance, not brand-new . I wasn't told this at the time, nor was there any indication that "display model only" was available . Lost my rag . SWMBO thought I was being anal; it works, what's the problem??? I said that if I pay full retail for an appliance, I expect it to be packed in a ton of packing material and all boxed up when it arrives . Seems we agree to disagree on that one! :confused: Apparently this is not unusual in small(er) town NZ . (Tui ad goes here) Rang and spoke to store owner and expressed my displeasure . Said I was more annoyed at the deceit than the "used" appliance . Compensation is being posted . . . . |
allblack (6574) | ||
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