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Thread ID: 98396 2009-03-23 21:09:00 Toshiba display Driver error alawi (14692) Press F1
Post ID Timestamp Content User
758780 2009-03-23 21:09:00 Hi; my brother have Toshiba satellite pro A300 he get error screen with color he send it back to the agent after a few days they told him the error has been resolved but he get the same error today the laptop is new he didn’t use it for more than 2 days, on my experience I think it’s display card (ATI Mobility Radeon HD 3650) when this problem is happen the computer is frizzing and when trying to start the computer the window doesn’t start normally until he disconnecting the power cable, anyone can help please?

img264.imageshack.us (img264.imageshack.us)

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alawi (14692)
758781 2009-03-23 21:11:00 Those 2 pictures you posted are too small for us to see anything. Can you please repost in a larger size :)

Nevermind, just take the .th out of the link :)

Since its new and still under warranty, tell him to send it back.
Myth (110)
758782 2009-03-23 21:17:00 The connection between the graphics card and screen might be loose

See if it happens in safe mode, tap F8 on startup
Blam (54)
758783 2009-03-23 23:22:00 this not happened every time some time when there is a load, and this is information about the laptop
Machine name: USER-PC
Operating System: Windows Vista™ Business (6.0, Build 6001) Service Pack 1 (6001.vistasp1_gdr.080917-1612)
Language: Arabic (Regional Setting: English)
System Manufacturer: TOSHIBA
System Model: Satellite Pro A300
BIOS: InsydeH2O Version 1.70
Processor: Intel(R) Core(TM)2 Duo CPU P8400 @ 2.26GHz (2 CPUs), ~2.3GHz
Memory: 3070MB RAM
Page File: 1455MB used, 4881MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 10
DX Setup Parameters: Not found
DxDiag Version: 6.00.6001.18000 32bit Unicode
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Card name: ATI Mobility Radeon HD 3650
Manufacturer: ATI Technologies Inc.
Chip type: ATI Radeon Graphics Processor (0x9591)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_9591&SUBSYS_FF1E1179&REV_00
Display Memory: 1786 MB
Dedicated Memory: 508 MB
Shared Memory: 1278 MB
Current Mode: 1280 x 800 (32 bit) (60Hz)
Monitor: Generic PnP Monitor
Driver Name: atidxx32.dll,atidxx64,atiumdag.dll,atiumdva.dat,at iumd64,atiumd6a,atitmm64
Driver Version: 7.15.0010.0096 (English)
DDI Version: 10.1
Driver Attributes: Final Retail
Driver Date/Size: 4/7/2008 22:50:28, 1499136 bytes
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alawi (14692)
758784 2009-03-24 01:00:00 This sounds like a hardware problem.

Send it back.

But des it happen in Safe mode?
Blam (54)
758785 2009-03-24 11:17:00 I;m not sure he not try it because it happed suddenly. alawi (14692)
758786 2009-03-24 20:01:00 Can he try now? Blam (54)
758787 2009-03-25 00:13:00 The graphic driver is old 4/7/8!!, try newer driver and changing the laptop language to English from Arabic... SolMiester (139)
758788 2009-03-31 16:05:00 I have update the driver for him and change language but after all the change same thing happened? alawi (14692)
758789 2009-03-31 21:20:00 Does it happen in safe mode or not??? Blam (54)
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