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Thread ID: 82312	2007-08-23 00:02:00	Telecom $7-50 "late fee"	bevy121 (117)	PC World Chat

Post ID	Timestamp	Content	User
583952	2007-08-23 00:02:00	As if they werent big enough rip-off's already, telecom now charge you $7-50 "late fee" if your account has ANYTHING other than a zero balance on the "due date" yet another reason not to keep paying these leechers and go to one of the (many) much better and more customer orientated options now available.	bevy121 (117)
583953	2007-08-23 00:13:00	What, are you used to paying by Cheque only up to the last $ to make balancing easier? Can you list some companies that encourage non payment :D	PaulD (232)
583954	2007-08-23 00:18:00	We should pay by due date, but it is only essential monopolies like power and phone that can get away with these "extra" charges ! Regards Digby	Digby (677)
583955	2007-08-23 00:20:00	Whatever I am "used to paying by" is my business - what I am merely pointing out is that other telephone companies usualy give you a "friendly warning" and in fact normaly just add it on to your next months account without any so called "late fee" I know for a fact that this is the way Telstra and Ihug do their billing, and I would be surprised if others were any different - other than telecon that is	bevy121 (117)
583956	2007-08-23 00:26:00	Telecom have been doing this for around a year now, and they made it very public. And they do give you a few days grace before they add that charge.	Greg (193)
583957	2007-08-23 00:30:00	Don't count on it. From TCL's Terms & Conditions "From April 2006 onwards, we may charge a late payment fee of $7.50 for customers who do not pay their bills on time. This is due to the high costs associated with chasing late payments, and we must recoup this from customers if we are to continue to supply a competitive service for all our customers. You can avoid the possibility of a late payment fee by paying by direct debit. Of course the good news is that you're still in control of your phone costs because you still get mailed a monthly bill with all the details of all your calls. But you don't have to worry about writing cheques or going down to the Post Office because - as you'll see on the bill - it’s all been taken care of. Setting up a direct debit is easy, just visit www.telstraclear.co.nz/go/directdebit or call us on 0508 888 800."	PaulD (232)
583958	2007-08-23 01:58:00	Whatever I am "used to paying by" is my business - what I am merely pointing out is that other telephone companies usualy give you a "friendly warning" and in fact normaly just add it on to your next months account without any so called "late fee" I know for a fact that this is the way Telstra and Ihug do their billing, and I would be surprised if others were any different - other than telecon that is You are incorrect, Telstra do also charge a late fee if not paid by the date. I am sure most other companies do to. What do you expect if you don't pay you bills on time, these companies have to pay to chase up the debt, and also have to pay their overheads from the money that you haven't yet paid them. I have got no tme for people who don't pay bills on time, and then complain when they are charged a late fee, and a very small one at that.	robbyp (2751)
583959	2007-08-23 02:44:00	Late fees are common these days, Blimey try paying GST or FBT late if you are a company even 1 day late and you can be certain that IRD will send you a very nice letter approx a week later saying you owe us X amount $ in late fees and its due RIGHT NOW!:(	wainuitech (129)
583960	2007-08-23 06:13:00	I'm guessing that it makes no difference that part of that bill is for internet which is billed in advance? How can it be late when they want their money before they have provided a service? And what a load of crap that they 'must cover their expenses incurred for overdue amounts'... what expenses... the time it takes for a computer to add the $7.50 to the next bill?	Shortcircuit (1666)
583961	2007-08-23 06:26:00	I'm guessing that it makes no difference that part of that bill is for internet which is billed in advance? How can it be late when they want their money before they have provided a service? And what a load of crap that they 'must cover their expenses incurred for overdue amounts'... what expenses... the time it takes for a computer to add the $7.50 to the next bill? Absolute rubbish. You have obviously never run a business before, because if you had you would know that chasing up late payers to pay their bills requires a significant amount of work and resources. I am sure companies as big as telecom have people whose job is solely chasing up their late payers, which means wages to pay etc. Also the amount of interest lost on the money not being in their accounts on time, would amount to losses in the thousands.	robbyp (2751)
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