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Thread ID: 98698 2009-04-03 17:33:00 Having sound issues despite installing correct driver? Myth (110) Press F1
Post ID Timestamp Content User
762026 2009-04-03 17:33:00 Some of you may already know this; but to those who don't:

For those having sound issues (sound not working) on some computers that use High def sound, I discovered something yesterday. Despite getting the latest sound drivers from my computer manufacturer, I had no sound at all.
This was not due to wrong download (I checked this twice), but the fact my computer requires the UAA (support.microsoft.com) hotfix.

Some chipset makers (in my case Realtek and their High Definition generic drivers) do have the UAA hotfix incorporated into the drivers.

If you need to download/install the hotfix, and you would prefer to stick with the manufacturer drivers, then you will need to uninstall your sound drivers (from within Device Manager), install the hotfix, and then reinstall your drivers.
Myth (110)
762027 2009-04-03 19:04:00 The last PC I built with Realtek HD audio, I downloaded the latest drivers from Realtek directly. When I installed them, it automatically installed UAA for me... Where did you get your drivers from? Agent_24 (57)
762028 2009-04-03 21:59:00 If you have SP3 installed you don't need the UAA patch :thumbs: CYaBro (73)
762029 2009-04-04 05:08:00 The last PC I built with Realtek HD audio, I downloaded the latest drivers from Realtek directly. When I installed them, it automatically installed UAA for me... Where did you get your drivers from?The original drivers I got from HP as it is an HP computer Myth (110)
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