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Thread ID: 98693 2009-04-03 07:00:00 USB ports stopped working FoxyMX (5) Press F1
Post ID Timestamp Content User
761989 2009-04-03 07:00:00 Has anyone else heard of USB ports suddenly not working on Win XP or Vista PCs lately? I'm suspecting a recent Windows update as I have both an XP and a Vista machine with the same issue. Found this (www.gameshout.com) and wondered whether anyone here has had any problems. FoxyMX (5)
761990 2009-04-03 07:07:00 So far hasn't happened to me.

Do you by any chance have the KB938371 update installed?

Seems to be the causing USb problems.

You could try system restore..

Blam
Blam (54)
761991 2009-04-03 07:09:00 XP has been fine here with USB.

Looks like SP1 for Vista can also break readyboost, if you use it, and vsync for nVidia cards according to Google

This may or may not fix Vista's USB probs (support.microsoft.com)

Dont know if those fixes are before or after SP1
Speedy Gonzales (78)
761992 2009-04-03 07:11:00 Nope - all PC's fully up to date and no problems, OS's - several XP Vista and W7. wainuitech (129)
761993 2009-04-03 07:20:00 Go to add/remove programmes and remove the hub, reboot and let windows reinstall it, works most of the time.

Make sure you have a ps2 mouse/keyboard you might need it if you get a certificate warning as sometimes happen.
DeSade (984)
761994 2009-04-03 07:22:00 Go to add/remove programmes and remove the hub, reboot and let windows reinstall it, works most of the time.

Make sure you have a ps2 mouse/keyboard you might need it if you get a certificate warning as sometimes happen.

I'm guessing you mean device manager?:p
Blam (54)
761995 2009-04-03 07:23:00 Do you by any chance have the KB938371 update installed?


For Vista or XP? The XP machine hasn't got it and I only just got a phone call about the Vista PC so haven't seen it yet .

Both machines have Windows updates enabled so they should be right up to date . Vista's SP1 was installed ages ago, last winter sometime .

If Windows updates aren't the culprit it must be something else . Nod32 hasn't found anything on the XP box and it's very unlikely the Vista one has any infection . Maybe there is something in the water around here? :confused:
FoxyMX (5)
761996 2009-04-03 07:26:00 Go to add/remove programmes and remove the hub, reboot and let windows reinstall it, works most of the time.


Tried that. The computer totally hangs after removing a hub and has to be powered off. Says it has found the new hardware (USB) but still doesn't work.
FoxyMX (5)
761997 2009-04-03 07:33:00 For Vista or XP? The XP machine hasn't got it and I only just got a phone call about the Vista PC so haven't seen it yet.

Both machines have Windows updates enabled so they should be right up to date. Vista's SP1 was installed ages ago, last winter sometime.

If Windows updates aren't the culprit it must be something else. Nod32 hasn't found anything on the XP box and it's very unlikely the Vista one has any infection. Maybe there is something in the water around here? :confused:

For the Vista machine.

seems unlikely it could be a virus...
Blam (54)
761998 2009-04-05 03:02:00 Hey, this is a really really long shot but there don't seem any short shots here! The fact that you have two machines with the problem makes this shot even longer!

Try unplugging the machine from the wall and leaving overnight. It seems that this allows capacitors to discharge which can fix a USB problem. It worked for me a couple of years ago.

Far fetched with no warranty but at least it can't do any more damage.
linw (53)
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