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Thread ID: 98771	2009-04-06 11:16:00	Need help to recover photos...........	Billy T (70)	Press F1

Post ID	Timestamp	Content	User
762704	2009-04-06 11:16:00	OK Team, here's the story: My daughter works at a residence for the severely mentally and physically disabled (a group house in a typical suburban street and family-style home). She loves the work and enjoys communicating with the residents because whatever their disability, they respond and thrive on loving attention. The house bought a Canon digital camera to record house events, birthdays, outings etc and quickly took a good number of photos. A staff member then took the camera to a "print your own" service but couldn't get any photos up on screen. She had previously seen thumbnails displayed on the camera , as had my daughter so it is reasonable to assume they were there at that stage. The staff member called the shop owner over for assistance and he took the card away to the back of the shop, then after a short while brought it back and said the problem was that the card "had not been formatted" and that he had formatted it but all her photos had been erased! As you can imagine this was a severe blow! My daughter knew enough to stop anybody from taking more photos and brought the camera home for me to check but I couldn't load the camera software because it won't run on W2K. I took the card out to see what type it was and was surprised to see that it was a DSE 2GB SecureDigital type that obviously did not come with the camera. I took a look in the box and there in the bottom was a sealed packet with the supplied card still in it. Now, these are two different types of card and the "Canon" card has a second row of contacts per the attached photo. Whether that makes a difference or not I don't know but frankly I be rather surprised if it didn't. I want to see if there are any recoverable pictures on this card but I don't have a card reader or recovery software. I'm looking for help here and it would mean a lot to the house residents and staff if their photos are there and can be recovered. The residents are a great deal more aware of the world around them that many people might think. If anybody has both a card reader and unformatting or other data/photo recovery software plus the necessary experience and is willing to give a few minutes of their time to check this card for recoverable photos I would be very grateful and can post the card to them. It may well be that there were no photos saved to the card but all the thumbnails they saw make that seem unlikely unless the camera has in-built RAM as well I suppose. If you can help, please PM me. Post any questions here but I've pretty much given the whole story. At this stage we have no idea how the DSE SD card got into the camera, no doubt somebody will fess-up in due course. Cheers Billy 8-{)	Billy T (70)
762705	2009-04-06 11:29:00	Some cameras have internal memory anyway apart from a card. Is it possible that the pics are on internal memory?	Sweep (90)
762706	2009-04-06 11:40:00	Hey Billy T, I've used this (www.pcinspector.de) software in the past to recover pictures from corrupt memory cards. It's free and worked every time. You should just be able to read the card from the camera, no need for a card reader.	CYaBro (73)
762707	2009-04-06 12:08:00	There is also a program by the makers of CCleaner called "Recuva" that you can possibly try. Just wondering if having the SD card in the camera and connecting the camera to USB brings it up as a "USB Mass Storage Device"... If so, you may not need a card reader.	bob_doe_nz (92)
762708	2009-04-06 12:40:00	PM sent Billy T	Speedy Gonzales (78)
762709	2009-04-06 12:45:00	It may well be that there were no photos saved to the card but all the thumbnails they saw make that seem unlikely unless the camera has in-built RAM as well I suppose. If you can help, please PM me. Post any questions here but I've pretty much given the whole story. At this stage we have no idea how the DSE SD card got into the camera, no doubt somebody will fess-up in due course. AFAIK Canon don't have internal memory other than buffer. The cameras take SD or MMC maybe the double row card is a combo. Normal SD has 9 pins. The reason for the DSE card would be obvious if you look at the miserably small size of the included card. Canon cameras appear as Cameras rather than Drives which means that a card reader is needed for recovery software.	PaulD (232)
762710	2009-04-06 13:51:00	Whats the # on that canon card, on the bottom? That'll tell us what it is, it maybe a SDHC card, why its got 2 rows (how big is it)? If it is SDHC, thats probably why nothing will read it, and why the guy formatted it (if the reader doesnt support SDHC cards, not all readers do)	Speedy Gonzales (78)
762711	2009-04-06 20:08:00	SDHC has the same contact layout as SD (9) and is only required for capacities 4GB up.	PaulD (232)
762712	2009-04-06 20:43:00	Hi Billy T. It may not help to recover the data but as you cannot read the card, you could try the following. Turn the camera on. Press the "menu" button on the back. Select the centre icon for tools. Scroll down to the botton and change "Communication" to "PTP". Turn the camera off. Doing this invokes Peer to Peer and you should then be able to read the camera on your system by using the supplied cable to connect the camera to your computer.	Bryan (147)
762713	2009-04-06 21:39:00	Hi Billy T. It may not help to recover the data but as you cannot read the card, you could try the following. Turn the camera on. Press the "menu" button on the back. Select the centre icon for tools. Scroll down to the botton and change "Communication" to "PTP". Turn the camera off. Doing this invokes Peer to Peer and you should then be able to read the camera on your system by using the supplied cable to connect the camera to your computer. Is that a DSLR option? The camera is most likely a compact that already uses PTP and appears to Windows as an imaging/camera device without any other option. The supplied memory card was an MMCplus.	PaulD (232)
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