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Thread ID: 98759 2009-04-06 02:31:00 Keyboard not working in XP after repair-reinstall wratterus (105) Press F1
Post ID Timestamp Content User
762633 2009-04-06 02:31:00 Odd one here folks...

Got 2 PCs in, one is a small form factor with an odd shaped PSU. PSU blew up, motherboard is probably stuffed too, all non standard sizes so a repair is difficult.

Customer brought in a 2nd PC, job was to switch the HDDs and get it all going, as its a PC running kiosk software for internet access in a motel.

All went fine, did a repair reinstall to sort out BSODs on bootup after changing the drive around, boots to the deksotp, everythings there, all works, except the keyboard.

I've tried 2 different PS2 and 2 USB keyboards, all the same thing. They work fine at a BIOS level, and they work fine with the installation of windows that was on the HDD before I removed it from the working PC.

Theres no 3rd party keyboard software installed that I can see, and uninstalling and reinstalling through the device mananger does nothing. It is detected and installed fine, but it does not respond. Num lock light stays on, none of the buttons respond at all.

I figure it must be some obscure driver problem, but can't find a solution.

Any ideas? :)

Would really like to avoid a full reinstall because of the kiosk software, setting that up again would be difficult.

Thanks! :D
wratterus (105)
762634 2009-04-06 03:07:00 What about Safe Mode? CYaBro (73)
762635 2009-04-06 03:14:00 Customer brought in a 2nd PC, job was to switch the HDDs and get it all going, as its a PC running kiosk software for internet access in a motel.

I've tried 2 different PS2 and 2 USB keyboards, all the same thing.
Any ideas? :)

Would really like to avoid a full reinstall because of the kiosk software, setting that up again would be difficult.


Well, I would start over if it was me. Windows is never stable after doing that sort of thing.

See here, may help:
blog.ryantadams.com
pctek (84)
762636 2009-04-06 03:21:00 I know... :p Thanks for the link though. Although the PC doesn't exhibit that particular issue it can't hurt to try the fix.


What about Safe Mode?

Sorry should have said - the keyboard doesnt work to boot into safe mode - the moment that anything is booted off the HDD the keyboard dies.

Definitley not a hardware issue. I did just run the fix Pctek linked to, it errored but possibly thats done something. Rebooting normally now.

Thats magic. The fix you linked to appears to have done the job Pctek. Thanks a million. :)

Lets reboot again.... :p ... still works... now i'll try a PS/2 keyboard...
wratterus (105)
762637 2009-04-06 03:21:00 Isolate the problem - hardware or software.

Boot the PC with a Linux Live CD - if the keyboard works you know its then a software issue - if not then hardwares gone :yuck:
wainuitech (129)
762638 2009-04-06 03:33:00 All working. Thanks so much guys, owe you one. ;) wratterus (105)
762639 2009-04-06 04:43:00 Hey Watterus, I have a boarder who lives in Nelson, he's here working for a while.
I've given him your name and work address as they may need help outputting a laptop to their TV...........
pctek (84)
762640 2009-04-06 04:53:00 Sweet as. :thumbs: wratterus (105)
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